Description
Perform duties in the office and at field sites to start up or service all company equipment and to ensure that the product meets the project specifications and the expectations of the end user.
This may include providing technical training on the unit, diagnosis of a problem, resolution of the problem, or identification of how (and who) to resolve it.
- Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
- Perform preventative maintenance, site surveys, replacement, and modifications as needed.
- Provide technical support to customer. Deliver services as sold to end users of company HVAC equipment including technical training in the safe and effective operation of the equipment.
- Keep current on all company products concerning installation, operation, maintenance, service, and repair. Keep abreast of changing technology in the
industry and attend training as necessary to achieve technical competency on all company product lines.
Assist in the development of standard O&M manuals for all current and new
products, including troubleshooting guides. This includes assisting in the design or modification of test report forms for proper startup of equipment.
- Diagnose and repair units using hand-tools; follow blueprints or engineering specifications; inspect and maintain company tools and test equipment.
- Coaches, mentors, and trains Field Service Technicians to diagnose and resolve field service issues with a high degree of accuracy.
Requirements :
- High school degree or equivalent.
- Electrical coursework or equivalent experience is highly desirable.
- Associate degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning is desirable.
- EPA Universal Refrigerant License Experience : 1. Minimum of 5 years’ experience in Field Service Technician position, or similar work experience
Job Posting
Please or to apply.
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