Field Technician (Data Centre)

Location : Arizona

Duration : Full Time / Permanent + On Call

Salary : $60,000 - $65,000 per annum

• Mon Fri (08 : 00 17 : 00) 40 hours per week
• On Call - $10 / day Monday to Friday and $25 / day for Saturday, Sunday, and Official Public Holidays.
• Overtime - 1.5 x Hourly Rate : More than 40 hours worked in a workweek
• $500pcm car allowance and fuel 0.59 pm

Main Responsibilities :

• Ability to provide 24 x 7 support as part of a technical escalation rota
• Installation, Cabling, and Wiring Services
• Furnish ground equipment and associated framework, per applicable grounding standards, as requested by the customer.
• Furnish and run cables including Power cables to fuse panel and fuse position, Fibre / ethernet cables to the bay, panel, and jack position and Console cables to data-communications network ( DCN ) network router.
• Clean and inspect all fibres.
• Label equipment and cables with aisle, shelf, and unit designations
• Perform Smart Hands support on network and server hardware including :
• Connecting test sets or test router to equipment.
• Taking light levels.
• Providing planned maintenance or circuit migration support.
• Troubleshooting hardware problems on any device.
• Racking and de-racking of any device installed.
• Power cycling a router, server, switch, and soft booting a server.
• POP housekeeping Services
• Quality inspections on final work performed at each network site.
• Supervise other third-party subcontractors working at POPs. (Point of Presence)
• Additional Services such as cage or rack builds, copper, or multimode fibre instals, circuit migrations and audits etc.
• Additional Services may include but not limited to :
• Cage builds and equipment installation
• Rack builds, racking and stacking of equipment
• Cabling and labelling according to cabling diagrams
• Copper cabling installation and testing.
• Multimode fibre optic cable installation and testing.
• Single mode fibre optic cable installation and testing.

Other Key Responsibilities :

• Establish and maintain excellent working relationships
• Comply with company & local standards, procedures & protocols with specific responsibility for performance to engineering key performance indicators.
• Ensure Health & Safety and Engineering Quality standards are always maintained.
• Customer-oriented professional, with good interpersonal skills
• Ability to take and follow written instructions / remote instructions
• Knowledge of router / switch (Cisco) commands
• Perform work with minimal support
• Experience with connecting equipment via console port, loop back connections

Essential :

• Full US Driving Licence
• Cisco Certification
• Manual Handling
• Proven experience with Fibre Optic cabling and working in Data Centre as well as customer premises environments.
• Ability to troubleshoot faults using various test equipment such as LSPM.
• Knowledge of Cisco / Juniper CPE devices with experience in providing a remote console connection and troubleshooting.
• Experience is installing, labelling, testing, and cleaning Fibre optic cables

Desirable :

• Juniper JNCP
• DWDM / Transmission vendor specific experience / accreditations (Ciena / Infinera / Huawei etc.)
• RF Awareness
• First Aid
28 days ago