Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet customers upon entrance
Check on purchase orders for customers
Assess customer needs and wants; answer customer questions and concerns
Provide appropriate product recommendations by understanding the Purple products and history
Ensure merchandise is in-stock and displayed on shelves in a presentable manner
Use point of sale (POS) system to conduct purchase transactions
Process merchandise returns
Assist in product inventory procedures
Cross-sell and upsell products
Memorize in-store promotions and special offers in order to communicate to customers
Build lasting relationships with customers
Team up with co-workers to ensure customer satisfaction
Educate customers on new arrivals and future product arrivals
Follow opening and closing procedures
Find innovative ways to improve sales and boost revenue
Lead the showroom in absence of Manager or Assistant Manager
EDUCATION / EXPERIENCE REQUIREMENTS
High school diploma or equivalent required
2+ years of experience working in a retail environment
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
Have working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint
Excellent interpersonal communication capabilities
Customer service-oriented attitude
Ability to stay organized and manage time effectively
Basic math skills
Familiarity with POS system a plus
Familiarity with inventory procedures a plus
Friendly, approachable personality
Ability to perform and sell in a retail environment
Enthusiasm and a positive attitude
Available to work some weekends, nights, and holidays
Bilingual in English and Spanish is a plus
PHYSICAL REQUIREMENTS
Physical Activities may occasionally include :
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like
Moving self in different positions to accomplish tasks in various environments
Communicating with others to exchange information
Physical Activities may constantly include :
Remaining in a stationary position, often standing for prolonged periods
Moving about to accomplish tasks or moving from one worksite to another
Adjusting or moving objects up to 50 pounds in all directions; In outlet or Hub locations the requirement is 80+ pounds
Repeating motions that may include the wrists, hands and / or fingers
Operating machinery and / or power tools, depending on position
Depending on position may include operating motor vehicles or heavy equipment
Assessing the accuracy, neatness and thoroughness of the work assigned
Environmental Conditions may occasionally include :
Low or high temperatures; or outdoor elements such as precipitation and wind
Environmental Conditions may constantly include :
Noisy environments
Or hazardous conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with a disability to perform the essential function.
PURPLE PERKS
Earn a Mattress
Purple Swag
Amazing Purple Products
WHY WORK AT PURPLE?
Make your mark : We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.
Gain unique experience : Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
Awesome culture : Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.
Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
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