Corporate Card Program Administrator, Associate Vice President

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Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve.

We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.

This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Profile Summary

Associate Vice President / Corporate Card Program Management will provide day-to-day operational support for the Americas Corporate Card Program, providing a client-focused user experience, in conjunction with cross-functional collaboration to identify, build, and develop process efficiencies.

Job Description

Program Administrator for the corporate card program. Provide MUFG card holders with optimal support and service through day-to-day management of the card program.

Oversee and execute corporate card program initiatives and enhancements. Maintain corporate card admin mailbox. Document procedures and policies.

Additional Job Description / Responsibilities

• Leverage card industry or banking expertise, reporting metrics, tools and resources to provide the best solutions for the organization, proactively communicating with internal partners and cardholders.
• Manage ad-hoc requests such as balance reconciliation.
• Develop a comprehensive reporting program to benchmark the overall card program and provide recommendations for cost savings, improvements to service performance, delivery and program enhancements.
• Serve as key contact for all card-related inquiries and policy clarifications.
• Process applications of new card requests.
• Process account closure of inactive or closed accounts.
• Process account maintenance requests such as balance increases or account information.

Qualifications

• 2-5 years of relevant corporate card management or similar program management experience.
• Extensive corporate card management, procurement, and operations experience.
• Excellent organizational, analytical and team management skills.
• Strong communication skills, both written and verbal, capable of communicating across all levels of the organization.
• Strategic thinking, superb time management, judgement, and problem-solving skills.
• Superior customer service skills.
• Solid proficiency with all areas of Microsoft Office and Outlook.

The typical base pay range for this role is between $84K - $104K depending on job-related knowledge, skills, experience, and location.

This role may also be eligible for certain discretionary performance-based bonus and / or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA).

The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.

We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

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