Sales (Leasing) Manager

Sales Manager

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Sales Manager is tasked with the direct oversight of all leasing activity at the property. This role is also responsible to ensure our customers feel loved from the first point of contact and through the entire lifecycle. The Sales Manager is charged with setting the framework that allows the team to feel empowered and guarantees a positive and fluid experience by working to save our customers' most valuable commodity, time.

This is an in-person position located on-site of the property.

What You'll Do :

• Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
• Establish rapport with residents and guests so they always feel loved
• Engage in daily leasing huddles, discussing leasing goals, host recruitment, prioritizing available units, and soliciting feedback to stay on top of game!
• Create a personal and inviting environment for all prospects and residents.
• Effectively motivate staff members daily to promote a positive and exciting work environment.
• Perform and oversee leasing efforts, such as conducting property showings, qualifying applicants, closing prospective residents, and notifying applicants of approval or denial.
• Keep the resident up-to-date database while monitoring occupancy and availability of units.
• Maintain Availability List and Status Report, determine the termination date of lease rentals.
• Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours.
• Complete accurate Daily Reports to ownership reflecting tour information and lease count.
• Conduct market analysis, prepare market surveys, and assist in the off-site marketing program.
• Spearhead Renewal Workflow with Experience Team to meet appropriate notice period.
• Partner with the Marketing Department to organize and create Prospective Resident events to increase visibility and sales.
• Build the company image by cultivating relationships with influential companies and figures throughout the area and through attending networking events and relevant industry events.
• Assist resident inquiries with ledgers, rentable items, lease generation, transfers, and violations leading up to evictions.
• Assist with eviction of residents in compliance with court order and directions from the Legal team.
• Coordinate with staff to maintain current leases, collect payments, post rental payments, and impounds as due, and remove completed payments and impounds.
• Assist in completing accurate Deposit Accounting for move outs with the Director of Building Services to ensure proper assessments are charged and documented.
• Maintain all signage in optimal condition and visibility, including proper lighting and visible to street traffic.
• Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the Director of Building Services.
• Ensure staff compliance with Fair Housing requirements and all applicable laws, codes and ordinances.
• Manage current lease audits, property inventory, and service contracts, arrange new contracts, and terminate existing contracts as required.
• Conduct home inspections to determine and report completeness, functionality, and condition prior to occupancy with the Director of Building Services.
• Complete all equipment and supply leases / purchases for the property.
• Train new sales / leasing associates.
• Perform other related duties and assignments as needed and assigned.

Skills and Experience :

Sentral Benefits :

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role :

If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.

Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.

As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.