Responsibilities
Support Sales / Revenue Maximization : Provides administrative and general support to the sales team in a variety of activities including acts as secondary contact for group blocks;
books and manages groups as needed; books individual reservations and qualifies for more business.
Guest Service : Support client satisfaction by ensuring catering service standards are met and clients' needs are responded to in a timely manner.
Ensures effective communication of client needs from catering to appropriate operational departments. Resolves clients' complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable.
Technical Acumen : Responsible for utilizing sales and catering tools / systems. Ensures integrity of sales data by documenting information in Delphi on a daily basis.
Utilizes sales tools, and other market intelligence.
Safety / Risk Management : Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.
Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest / employee incidents.
Self / Workload Management : Responsible for effective self / workload management. Demonstrates clear written and verbal communication skills.
Promotes collaboration and positive, professional work environment. Attends all applicable daily, weekly and / or monthly department / hotel meetings to ensure proper communication and proactive planning.
Qualifications :
- Education : High school diploma or GED required.
- Experience / Knowledge / Skills / Abilities : Basic Microsoft Office experience required. Delphi experience desired. Must be detail oriented, have ability to communicate well with, and be able to problem-solve with employees and guests.
Must be able to manage multiple priorities in a fast-paced environment.
- Physical Requirements : Ability to lift, push, and pull up to 20 pounds on an occasional basis.
Hotel Director Of Sales & Marketing
Do you consider yourself a dynamic leader with excellent business abilities who enjoys taking on new challenges? Our busy hotel is looking for an exceptional Director of Sales and Marketing to develop a revenue plan that maximizes profitability for daily sales in areas such as rooms, dining, caterin...
Event Technical Lead, Audio Visual - Hilton McLean Tysons Corner
Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues. For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the t...
Assistant Director of Catering - Hilton Washington DC Capitol Hill and Embassy Suites by Hilton Washington DC
As Assistant Director of Catering and Events you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business for Hilton WDC Capitol Hill and Embassy Suites Convention Cent...
Senior IT Engineer, Automation & Integration McLean, Virginia
Maintain thorough documentation for all implemented processes, ensuring clarity and ease of understanding for both technical and non-technical users. In this pivotal role, you will be responsible for designing, implementing, and maintaining automation workflows and integrations that enhance our oper...
Sr Analyst, Sales Operations & Enablement
Support Sales Operations in routine and weekly financial reporting of sales bookings and sales performance metrics/updates for leadership, internal departments, and C-Suite. The person will use data, analytics, and sales methodologies to provide the insights that fuel sales strategies and tactics an...
Forensics and Integrity Services - Government Contract Services Senior Manager - DC, McLean
But we’re not just looking for strong technical skills – we’re interested in people that have the ability to nurture relationships, both internal and external, and are committed to intimately understanding our client’s needs. We offer a comprehensive compensation and benefits package where you’ll be...
Food & Beverage Sales Executive
Drive results by setting high standards of performance for self and / or others, assuming responsibility for work objectives, initiating, focusing, and monitoring the efforts of self and / or others towards the accomplishment of goals, proactively taking action and going beyond what is required. In ...
Actively hiring for DB2 Database Admin for McLean, VA Location
Identify and resolve complex performance bottlenecks, slow queries, and resource contention issues and Oracle databases. Set up proactive monitoring and alerting for database health and performance issues. Database Administrator with Oracle Database Knowledge is a senior-level position responsible f...
Director of Sales and Marketing - Hilton San Jose
Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. The primary responsibilities of this position are to design,...
Reservation Supervisor DoubleTree by Hilton Kyoto Higashiyama宿泊予約スーパーバイザー ダブルツリーbyヒルトン京都東山
Maintain and update guest information and sales data by the Reservations procedure. Reservation Supervisor DoubleTree by Hilton Kyoto Higashiyama宿泊予約スーパーバイザー ダブルツリーbyヒルトン京都東山(. Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value for nearly a cen...