Customer Service Agent
Shift / Hours : Monday - Friday, First Shift 8 : 30am-5 : 30pm
Pay Rate : $18
Location : South Fulton - 30349
Experience : 2 years minimum experience in customer service
We are excited to share a new opportunity for a Customer Service Agent in South Fulton. We have been given an opportunity to assist an exciting company in this market!
Please email your resume with the skill set below for consideration
Customer Service Agent Responsibilities :
- Processes orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from customer or company employee.
- Compiles, sorts and verifies accuracy of data to be entered.
- Examines records such as bills, computer printouts, bills of lading and related documents and correspondence and informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer using mail, e-mail or telephone.
- Enters order into automated system and computes total cost for customer. Records or files copy of orders received as requested.
- Confers with warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
- Provides back up support for all accounts other than primary
Customer Service Agent Requirements :
- Knowledge of Windows-based order entry system
- A minimum of 2 (two) years experience in customer service
- Effective written and verbal communication skills
- Intermediate skills in Microsoft Word and Microsoft Excel
- Experience with AS400 or any Warehouse Management System (WMS) experience is highly desired
- Exercises initiative in following up on pending issues and orders
- Ability to effectively solve problems
- Ability to establish priorities and multi task
Benefits of working with PrideStaff :
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability
- 401(k) Retirement Plan
- Holiday Pay
Join Us.
PrideStaff Company Overview
PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way.
Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country.
Our Recruiters will help guide you with career tools and resources.
Compensation / Pay Rate (Up to) : $18.00 - $18.00
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