Customer Service Representative - State Farm Agent Team Member

Eric Dotson - State Farm Agent
Milton, WV, US
$30K-$45K a year
Full-time

Position Overview

State Farm Insurance Agent located in Milton, WV is seeking an outgoing, career-oriented professional to join their team.

As a State Farm team member for Eric Dotson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

  • Hourly pay plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Valuable experience
  • Growth potential / Opportunity for advancement within my agency

Requirements

  • People-oriented
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • 30+ days ago
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