Job Description
Norco is currently seeking an individual to fill our Customer Service Representative position. The Customer Service Representative is responsible for serving walk-in customers and phone-in customers.
Other responsibilities include, but are not limited to :
- Greet customers in a professional and enthusiastic way
- Answer telephone calls promptly
- Demonstrate in-depth knowledge of products, placement, availability, price and use
- Efficiently assess customer needs for product or services
- Educates patients / clients on medical products and services
- Fit and sell medical products and services to customers
- Process customer orders and accurately input customer orders into the computer
- Handle cash sales accurately
- Keep showroom stocked, clean, organized and presentable
- Perform other tasks as assigned or necessary
Qualifications
- High school graduate or equivalent, Medical background experience is a plus
- Excellent customer service skills
- Excellent verbal communication skills, especially over the telephone
- In-depth knowledge of home medical products, placement, availability and pricing
- Ability to occasionally lift and / or carry objects weighing up to 100 lbs
- Ability to sit, stand and walk for extended periods of time
- Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Additional Information
Norco offers a competitive compensation / benefit package, including :
- Employee Stock Ownership Plan (ESOP)
- Health, Vision and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to employee by Norco
- Supplemental Accident, Disease, and Life Insurance options
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Wellness Program
- Employee Discount on products sold by Norco
Norco, Inc is an Equal Opportunity / Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Norco, Inc is a Drug-Free workplace.
Customer Service Representative Fueler/Washer
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. Why join Penske as a Customer Service Representative, you ask? It's simple. Excellent customer service and communication skills. You will be...
Customer Service Representative
You’ll work with a team of Customer Service Representatives, Dispatchers, office team members, and our technicians to deliver outstanding service to our customers. As a member of our customer service team, you are the first point of contact for our customers and their first impression, setting...
Customer Service Representative III
Volt is immediately hiring for a Customer Service Representative in Portland, Oregon. As a Customer Service Representative, you will:. ...
Customer Service Representative
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
Customer Service Representative. As a member of our world class team of Customer Service Reps, you will feel like you’re a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry! Can you turn issues into opportuniti...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. As a State Farm team member for Mayra Quaas Insurance, you will build an...
Store Manager (Sales, Customer Service)
Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals. Assists with any escalated customer service issues and/or questions that may arise. Comprehensive Benefits package including medical, dental, vision and life in...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...