Customer Support Specialist
Job Description
SNI Companies is hiring a Client Services Specialist in Tampa, Florida.
- Responding to inquiries and questions from agents, customers and internal departments via email and phone.
- Providing agents and insured customers accurate information.
- Researching and resolving issues.
- Answering calls professionally and expediently.
- Providing administrative, general office and clerical services as required.
- Processing mail and all other correspondence
- Participating in projects / assignments that support policy services.
- Maintaining the superior level of customer service
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