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Customer Care Tech - Day Shift

Customer Care Tech - Day Shift

Eurofins Lancaster Laboratories Professional Scientific Services, LLCUSA, Washington, Redmond
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Consider joining Lancaster Laboratories where people are the most important element in our chemistry. Celebrating 50 years of service, Lancaster Laboratories is a leading contract lab providing testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.

Excellent pay. No experience required - training will be provided.

Shifts available :

  • Monday - Friday 8 a.m. - 5 p.m

What we offer :

  • Excellent, full-time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Opportunity for annual bonus
  • Stable schedule, great team and leadership, and opportunity to contribute to manufacturing lifesaving medical products!

    • Customer care technician works in a biomedical laboratory and manufacturing facility performing a variety of environmental service duties to support our customers by caring for the offices and common areas as well as supporting the maintenance and sterility of the laboratories, equipment, storage areas.

  • Support our customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities
  • Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products.
  • Stock and organize supplies for all required areas of the scope
  • Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility
  • Follow standard procedures and execute activities independently, as well as in a team environment.
  • Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.
  • Reliable, hardworking team player
  • Ability to use Microsoft computer applications for communication, emails, and training
  • Ability to pass a physical including a respiratory certification, with annual monitoring, as well as a drug test to work in a manufacturing environment
  • HS Diploma / GED equivalent
  • Authorization to work in the United States indefinitely without restriction or sponsorship

    • The Ideal Candidate would possess :

  • Strong customer service skills, ability to work independently, and strong attention to detail
  • Experience performing housekeeping responsibilities, or custodial or sanitization in a medical, laboratory, or a clean room environment
  • Good communication skills (both written and verbal)
  • Ability to stand for up to 8 hours / day in a physically active role

    • Minimum Qualifications :

  • Minimum of high school diploma, or equivalent
  • Reliable, hardworking team player
  • Ability to use Microsoft computer applications for communication, emails, and training
  • Ability to pass a full physical as well as a drug test to work in a physically active role.
  • Authorization to work in the United States indefinitely without restriction or sponsorship

    • Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

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    Care Tech Day Shift • USA, Washington, Redmond

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