The Customer Care Specialist is primarily responsible for receiving inbound calls and responding to customer's call & email inquiries, building customer's interest in the services and products offered by the company, or making outbound calls for follow-up customer support or telemarketing purposes, following a set of standards established for call management, call accuracy, call handling and data encoding accuracy.
Candidates must possess at least a Bachelor's / College Degree in any field.
- At least 1 Year of working experience in the related field is required for this position.
- Must have excellent verbal communication skills."
6 days a week (HYBRID)
Shifts starts at 9am-6pm(onsite)
11am-8pm(wfh)1pm-10pm(wfh)
1 day off
- Note : Work from home starts after training - possible after two months"
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