Facility Manager

This Area / Facility Manager role has the responsibility for all efforts to execute and deliver facilities management along with repairs and maintenance for Citizens.

This role is the direct connection to the facilities team to execute on all aspects of vital maintenance.

The incumbent will provide coordination and direction to a team of mobile technicians and external vendors and will provide comprehensive facilities / repairs and maintenance support for our retail banking operations including complete interior and exterior building structure and grounds maintenance.

Responsibilities will also include (but will not be limited to) :

• Leading day-to-day operations of multiple retail banking and main office building facilities, ranging from 40 to 60 properties and upwards of 200k square feet
• Responsible for developing and managing site(s) budgets
• Leading service provider(s) and coordinate and drive vendor activities
• Primary ownership of stakeholder engagement with internal business partners at various levels and external customers to ensure flawless delivery of facility services while meeting Citizens goal to provide our customers with the highest level of client service available.
• Assessing jobs from a quality standpoint of vendor performance and handling necessary corrective actions with vendor to completion
• Performing various routine site inspections, developing corrective action plans and capital planning strategies from deficiencies noted
• On-site facility management of maintenance and repair needs including but not limited to; Critical Engineering, Energy Services, HVAC, plumbing, electrical, interiors, structures, roofs, landscaping, housekeeping, snow plowing, etc.
• Travel requirement for this position will be 25% including required overnight trips
• 2 or more years of hands-on facility management experience
• 2 or more years of project management experience
• Knowledge of local, State and Federal Code regulations
• Solid understanding of site infrastructure and building systems, including UPS and Generators

Experience and Skills :

• Proven communication both written and verbal
• Demonstrated follow-up skills
• Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all
• Computer software proficiency with Microsoft Office Suite - specifically Excel, Word, PowerPoint
• Ability to travel as the need arises

Education, Certifications and / or Other Professional Credentials :

• High School Diploma or Equivalent
• Valid Driver’s License, required

Hours & Work Schedule

Hours per week : 40+ Hours

Work Schedule : Monday through Friday. Must be available for on-call requests