NOW HIRING Customer Service Representatives in Troy, Michigan! Will train fully on-site then may be able to go on a hybrid schedule if meeting attendance and performance expectations.
Start Date : 7 / 23 or 7 / 25
Description :
- Will be handling about 50-80 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts.
- This person will be responsible for handling inbound calls pertaining to mortgage questions.
- Will receive questions from borrowers, insurance agents and financial institutions.
- When they are not taking calls on the mortgage line, they will be taking calls on the insurance lines.
- The candidates will be cross trained to handle all calls eventually.
- The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions.
- The CSR must be able to multi-task between various systems to research and document the phone calls.
- The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis.
- Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner.
- Outbound calls are also often necessary.
Qualifications :
- 1 year of customer service experience (call center experience is preferred, but will consider office / administrative experience
- efficient in using a windows PC computer and navigating their software system
- typing : at least 35 WPM
- good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances)
prioritycentral
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - Flexible Shifts
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative - Remote
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative
Customer Service Representative. We provide customers with a wide range of full-service support from black-box design concepts to highly engineered composites, TPE’s and TPO’s as well as specialized extrusion and compression technologies. Assure production requirements are shipped to the customer as...
Customer Service Representative – Hospital Front Desk
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative
Join a team that cares about our customers and you! The Sean Maher Agency in Troy, Michigan is looking for a committed individual to join our team as a Full-Time Customer Service Representative!. If you have excellent customer service skills and are committed to providing customers with the best exp...