Program Manager

Job Description

Job Description

We are offering a contract to hire employment opportunity for a Program Manager in Houston, Texas. This role is within the industry of Auxiliary Services and the selected candidate will be a key player in managing, overseeing, and ensuring the smooth operation of various programs.

Responsibilities include :

• Leading and providing support for various Auxiliary Services programs.
• Conducting field inspections related to these programs.
• Serving as the department's representative for space and equipment, including annual inventory and inspection of auxiliary occupied spaces.
• Analyzing data, key performance indicators, and identifying necessary trends for auxiliary programs, operations, and financial verifications and billing.
• Ensuring compliance with policies and regulations by directing proper operational procedures for auxiliary projects and programs to contractors, vendors, and leased partners.
• Handling the hiring and management of student employees.
• Assigning key access control for Auxiliary Services spaces.
• Functioning as the lead customer service representative and liaison to students, staff, faculty, and the general campus community in regard to Auxiliary Services programs.
• Managing and responding to special requests and inquiries.
• Scheduling and preparing for advisory, management, operational, and other meetings for Auxiliary Services.
• Overseeing and tracking current and ongoing Auxiliary Services projects and tasks.
• Managing contract compliance for Auxiliary Services vendors through Revenue Vision or a similar database.
• Providing executive summary information and other material to aid in review, analysis, and decision making.
• Managing and implementing special projects assigned by the executive director of Auxiliary Services.
• Proficiency in answering inbound calls and providing excellent customer service
• Experience in program management and the ability to effectively manage multiple projects concurrently
• A strong understanding of facilities management and efficient utilization of resources
• Demonstrated skills in using Microsoft Office Suites, including Word, Excel, PowerPoint, and Outlook
• Familiarity with PeopleSoft and the ability to use the software for various administrative tasks
• Excellent interpersonal skills and an ability to work effectively as part of a team
• Strong problem-solving skills and the ability to make decisions under pressure
• Excellent written and verbal communication skills in English
• Ability to prioritize tasks and manage time effectively
• Proven track record of maintaining professionalism in a fast-paced work environment.
6 days ago