Technical Program Manager, Security Risk Operations and Management

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Business Risk Integrated Control (BRIC) team is missioned to :

• Protect TikTok users, including and beyond content consumers, creators, advertisers;
• Secure platform health and community experience authenticity;
• Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimize the damage of inauthentic behaviors on TikTok platforms, covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions.

Our challenges are not some regular day-to-day technical puzzles You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product eco-system.

The work needs to be fast, transferrable, while still down to the ground to make quick and solid differences.

Responsibilities :

• Lead anti-fraud, anti-spam programs to support and protect different business verticals.
• Streamline security threat and incident response process and enable tooling for incident and alerts management.
• Coordinate with cross-functional teams (e.g., ML scientists, engineers, product managers, legal, trust and safety, global security, global communications etc.

Manage the delivery timeline and drive the development progress.

• Collect business and operational requirements from internal and external customers, and write business and process requirement documents and specifications.
• Clarify ambiguities along the road. Define delivery scope, timeline, roadmap, and milestones clearly and properly.
• Estimate project impact and development effort. Make appropriate trade-offs to optimize return-on-investment and make the best use of resources.
• Communicate project status to a broad audience including senior management.
• Proactively identify risks, bottlenecks, and roadblocks. Initiate technical deep dives and / or organize working sessions to solve problems and mitigate risks.
• Brainstorm innovative ideas and push the boundaries of ML technology for security risk control, anti-fraud, anit-spam; make strategic technology decisions in the anti-fraud, anti-spam space.
• Mentor and coaching team members and growing the team.

Qualifications

Minimum Qualification :

• Bachelor, master or PhD degree in an advanced field of technology or management or other equivalent majors.
• 5+ years of industry experience related to security risk control, security integrity, anti-fraud, anti-spam, etc.

Preferred Qualifications :

• Ability to think critically, to properly communicate problem challenges / solutions to, and to hold (as well as to be held) accountabilities on cross-functional partners in a clear, concise and timely manner.
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.
• Experience in software engineering, including software solution high-level design, development and integration.
• Strong ownership (proactivity, initiative, followthrough) to surface and solve open-ended problems against abusive attackers with adversarial nature. Self-starter / go-getter.
• Cross functional leadership to drive program to success.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at https : / / shorturl.at / cdpT2