FUNDRAISING SENIOR BUSINESS ANALYST

Job Posting Title :

Fundraising Senior Business Analyst

Hiring Department :

University Development Office

Position Open To : All Applicants

All Applicants

Weekly Scheduled Hours :

FLSA Status : Exempt

Exempt

Earliest Start Date :

Oct 02, 2024

Position Duration : Expected to Continue

Expected to Continue

Location : AUSTIN, TX

AUSTIN, TX

Job Details : General Notes

General Notes

About The University of Texas at Austin

What starts here changes the world.

The University of Texas at Austin, founded in 1883, ranks among the 40 best universities in the world with top national programs across 19 colleges and schools.

By creating educational opportunities for all and leading cutting-edge research at scale, the University fosters positive social change, technological advancement, and economic progress showing the world that change really does start here.

Following our 10-year strategic plan, UT will become the world's highest-impact public research university, unleashing knowledge, opportunity and innovation from the heart of Texas.

Learn more about UT's mission and values, leadership and Change Starts Here strategic plan.

Why Join Texas Development?

The University of Texas at Austin is on the front lines of the future : sparking the imagination, driving discovery and transforming lives.

And it's only possible because generous supporters believe in the power and promise of our state's flagship university to change the world.

Together, through one of the largest fundraising efforts in our state's history, we will support our people, amplify the unmatched potential of our place, and lead innovation through world-changing pursuits.

With more than $5 billion raised over the past six years, Texas Development is quickly becoming one of the best fundraising programs in higher education.

Texas Development is a dynamic community of 500+ fundraising professionals across the Forty Acres. We strive to reach the highest levels of achievement and success in all that we do by creating meaningful and powerful experiences for our donors.

Join us and change the world.

Benefits

The University provides a competitive benefits package that includes insurance and retirement benefits in addition to other programs and services.

Texas Development supports growth by offering professional development opportunities that help every team member accomplish their goals, enrich their skillset and deepen their engagement with UT.

Purpose

Reporting to the Director of Business Analytics for the University Development Office (UDO), the Senior Business Analyst supports fundraising, constituent-engagement, and operational goals by partnering with UDO and campus stakeholders in the development, deployment, management, and optimization of business processes and technology.

The Senior Business Analyst conducts the documentation, analysis, identification of gaps, and communication of current and future business processes, information systems, and technical solutions with a focus on service delivery.

Responsibilities

Leads cross-functional workgroups or teams in documenting requirements and processes using various elicitation techniques.

Facilitates discussions, builds consensus, and provides documentation supporting the collection, analysis, refinement, and prioritization of functional and technical requirements in alignment with business strategy.

• Partners with stakeholders and team members to work through shifting priorities and identify issues, risks, dependencies, and impacts as well facilitate developing options and proposals for addressing these items as they arise.
• Serves as a liaison between the business and technology experts during requirements gathering, design, and throughout the entirety of a project or initiative.
• Develops charts, diagrams, training material, structured communications, and other relevant documentation to accurately capture and communicate a variety of complex requirements, issues, options, system customizations, and solutions to a broad audience.
• Leads the planning, development, and execution of test plans from the initial development of use-cases, personas, and stories through user acceptance testing.
• Leads the evaluation and configuration of business rules within custom, purchased, or cloud-based software packages to meet user requirements.
• Gathers detailed requests for improvements or changes to the system and implements these changes as appropriate.
• Automates processes using CRM tools such as process builder, flow, approval processes, and validation rules.
• Continuously develops expertise as a functional and technical subject matter expert and assists stakeholders in understanding upstream and downstream impacts and dependencies.
• Serves as a subject matter expert for one or more advancement information system platforms and provides application support, as necessary.
• Other related functions as assigned.

Required Qualifications

• Bachelor's degree or equivalent work experience.
• 3+ years of professional experience with a combination of business analysis, information system design, facilitation, data analysis / research, and communications responsibilities.
• Demonstrated understanding of the fundraising business, key fundraising concepts, and the varying priorities of fundraising organization members.
• Demonstrated ability to synthesize and clarify complex and / or ambiguous information from multiple sources using a variety of tools and techniques.
• Demonstrated ability to organize complex tasks into manageable work with meaningful and measurable results.
• Strong ability to collaborate with functional and technical staff as well as end users.
• Ability to learn key facets of a new business area and discern what is most important for an initiative or project.
• Experienced with business process reengineering and identifying opportunities for applying people, process, technology, and / or data to effectively improve outcomes.
• Excellent written, verbal, and visual communication skills and a demonstrated understanding of appropriate levels of communication.
• Attention to and appreciation of detail.
• Self-directed and dedicated to working as a member of a collaborative team.
• Excellent critical thinking and problem-solving skills.
• Must be authorized to work in the U.S. Currently, we are unable to provide work authorization sponsorship.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master's degree or higher.
• Additional years of professional experience as a business analyst.
• Experience working in a development or fundraising office, preferably in a higher education environment.
• Experience or familiarity with leading university advancement platforms - Affinaquest, Anthology Raise, Blackbaud CRM, Ellucian CRM Advance, Salesforce CRM, UC Innovation Ascend, etc.
• Experience with marketing platforms - Salesforce Marketing Cloud, Oracle Eloqua, Adobe Experience Cloud, etc.
• 2+ years of Salesforce Admin or combined Salesforce Admin / Business Analyst experience.
• Ability to assess the impact of new requirements on Salesforce.org and all upstream and downstream applications, systems and processes, and user adoption.
• Experience working within the confines of a cloud-based or packaged product to meet user requirements.
• Experience in the higher education IT industry; knowledge of commonly used concepts, practices, and procedures within higher education IT.
• Experience with PL / SQL, Python, R, or other structured query or data analysis language.
• Experience with Tableau, Amazon QuickSight, advanced MS Excel functionality, or other visual communication tool.
• Experience with UT Austin administrative systems.

Salary Range

$74,000 + depending on qualifications

Working Conditions

Typical office environment

Required Materials

• Resume / CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications.

Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section;

you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.

Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers : As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs.

If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply.

This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume.

In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.

that were noted above.

Employment Eligibility :

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers.

Staff who are promotion / transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility :

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks :

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer :

The University of Texas at Austin, as an equal opportunity / affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.

The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency :

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification :

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.

Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify :

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197.

For more information about E-Verify, please see the following :

• E-Verify Poster (English) PDF
• E-Verify Poster (Spanish) PDF
• Right To Work Poster (English) PDF
• Right To Work Poster (Spanish) PDF

Compliance :

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act).

If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting.

Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report.

You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.

206, Austin, Texas 78701.