Summary of Position
As the primary customer focal point in the company for Commercial Business Unit customers, the successful candidate will manage the relationship with the customer’s representatives by providing efficient and effective communication channels and responding to the customers’ requests and expectations.
The successful candidate will play a proactive role in the prevention of problems during the execution of the contract by highlighting potential areas of concerns and promptly driving the company to solve issues.
The successful candidate will be responsible for the helicopter delivery process in compliance with company procedures by coordinating all necessary departments and ensuring the fulfilment of contractual requirements to ensure customer expectations are exceeded.
2. Essential Duties and Responsibilities :
Duties and Responsibilities :
Time
Manages contracts for the sale of helicopters.
Works in close collaboration with the Program Manager and Sales Manager to ensure
that customers receive what the contract demands.
Coordinates the internal departments to ensure the proper and timely performance
and fulfilment of the contractual obligations on behalf of the customer.
Ensures the on-time payment, helicopter configuration, definition of painting and interiors scheme and delivery / acceptance of helicopters.
Processes documents that are necessary for the customer to accomplish timely
and proper delivery procedures.
Works one-on-one with the customer to accomplish the inspection and acceptance of the finished helicopters.
Performs other duties and fulfills other responsibilities as assigned.
TOTAL : 100%
100%
Qualifications for Position :
A. Education
BA / BS degree (Business related field preferred)
B. Experience
Two to five years of contracts experience or related business development field
C. Competencies & Attributes
Strong written and oral communication skills.
In-depth knowledge of contractual terms and conditions.
Able to work under pressure and meet customer deadlines.
Ability to work with online management software-SAP or equivalent.
D. Licensure / Certification
None
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