Administrative Coordinator 1 / 2 / 3

Administrative Coordinator 1 / 2 / 3

Salary : $1,820.00 - $3,120.00 Monthly

Location : Shreveport, LA

Job Type : Classified

Job Number : 213403-CaddoCSEAC92925LM

Department : DCFS-Department of Children and Family Services

Opening Date : 09 / 30 / 2025

Closing Date : 10 / 7 / 2025 11 : 59 PM Central

We're looking for an Administrative Coordinator to work in our Child Support Enforcement Office in Caddo Parish providing support to a team of case workers and attorneys within the child support department.

An ideal candidate should possess the following competencies :

Selected Core Competencies :

Accepting Direction : The ability to accept and follow directions from those higher in the chain of command.

Communicating Effectively : The ability to relay information correctly and appropriately to connect people and ideas.

Focusing on Customers : The ability to serve the needs of those who support and / or rely on the services provided.

Following Policies and Procedures : The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Using Data : The ability to use relevant and valid data to inform a recommendation for action.

Selected Preferred Competencies :

Adapting to Change : The ability to adjust plans, expectations, and behaviors in response to change.

Displaying Professionalism : The ability to recognize how your actions impact the perceptions of both you and your organization.

Learning Actively : The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

Managing Time : The ability to control your time to increase effectiveness, efficiency, or productivity.

Working with Financial Information : The ability to use financial data to guide, drive, and convey the financial standing and / or outlook of an organization.

If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you!

Minimum Qualifications :

No experience or training is required.

Job Specification :

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties :

NOTE : Positions allocated at this level tend to focus on a few examples of work as listed below :

Serve as receptionist for the office

Greet visitors and clients and insure that unauthorized people do not proceed past the lobby

Uses judgment and discretion in sensitive or tense situations and monitors the flow of clients. Maintains daily records of visitors.

Prepare packets for the Process Server and uses EXCEL logs and files

Assists caseworkers by researching the child support system to locate and identify custodial information, accept payments, prepares letters

Process incoming and outgoing mail

Input data for case records including information updates, court actions, court order information, and tracking information

Coordinate paternity testing with phlebotomist, prepare documents for paternity establishment and work with paternity testing company for updates and confirmations

Provide basic assistance to caseworkers including entering child support debts, medical support judgments and other data once a judgment is established

Screen incoming mail by understanding complex documents to determine the appropriate action and destination

Position-Specific Details :

Location : This vacancy is located in the Caddo Parish Child Support Enforcement Office.

Career Progression : This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation : The actual starting salary depends on the education and experience of the selected applicant.

Appointment Type : This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities".

How To Apply :

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience / education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

For further information about this vacancy contact :

Laura Milstead

laura.milstead.dcfs@la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program :

Insurance Coverage More information can be found at https : / / info.groupbenefits.org /

Parental Leave- Up to six weeks paid parental leave

More information can be found at https : / / www.civilservice.louisiana.gov / Parental-Leave / Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year :

New Year's Day

Martin Luther King, Jr. Day,

Mardi Gras,

Good Friday,

Memorial Day,

Independence Day,

Labor Day,

Veteran's Day,

Thanksgiving Day and Christmas Day.

• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to) :

Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system

Teacher's Retirement System of Louisiana (www.trsl.org),

Louisiana School Employees Retirement System (www.lsers.net), among others