Suser Restaurant Group - General Manager Job Description
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We are comprised of Sparkies Kitchen & Bar, Stella's Table and Union 212 Banquet Hall located in the lakes area of Oakland County.
We invite you to join our talented team that is committed to providing amazing food and service to our guests and who are treated like family!
General Manager Job Details :
The General Manager is responsible for the day-to-day operation and management of Sparkies Kitchen & Bar. They are responsible for the overall Front of House and Back of House supervision.
Management of the team, including scheduling, training, and general supervision
Oversee that all opening and / or closing duties are completed correctly and that cleanliness and maintenance are maintained
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS
Oversee inventory and maintenance
Providing excellent customer service to guests and excellent leadership to employees
Enforce and monitor all health, safety, and sanitation standards
Handle guest complaints according to provided guidelines
Work closely with all restaurant personnel to provide a seamless customer experience.
Experience / Requirements :
4+ years restaurant experience
Excellent customer service and interpersonal skills
Organized and capable of multi-tasking with attention to detail
Knowledge of Microsoft applications including Word and Excel
High standards of personal hygiene and personal appearance
Ability to be on feet for several hours at a time
Experience using POS systems preferred
Servsafe training preferred
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