Behavioral Health Patient Registration & Scheduler

Patient Registration Coordinator

Location : Geisinger Medical Center (GMC) Shift : Days (United States of America) Scheduled Weekly Hours : 40 Worker Type : Regular Exemption Status : No Job Summary : Full Time Monday - Friday 8am - 4 : 30pm; REQUIRES : High School Diploma or GED, 1-year related experience; previous Behavioral Health or patient registration experience strongly preferred

Job Duties :

• Schedules patient appointments system wide for providers including specialty and ancillary services.
• Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines.
• Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments.
• Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician-specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment.
• Processes requests for referrals and obtains the referrals for physician offices as require.
• Answers patient and referring physician questions pertaining to appointment status.
• Coordinates the hold and release of template slots for requests to occur within weeks.
• Facilitates and assures physician to physician or department contact.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details :

Caring for your health and well-being.

Education :

High School Diploma or Equivalent (GED)- (Required), Associate's Degree-Business Administration / Management (Preferred)

Experience :

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s) :

Skills : Communication, Computer Literacy, Customer Service

Our Purpose & Values :

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.