Global Head of Marketing Operations, Amazon Shipping & Freight

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative?

Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.

We are looking for an innovative leader for our Marketing Operations team to take on the unique opportunity to shape and own the marketing tech stack, managing marketing and communication technologies, including email, automation, and marketing analytics solutions, at a global scale.

We are seeking a data-driven, organized and passionate individual, who can effectively drive a vision that enables the marketing team with self-service tools to improve efficiency and customer impact.

A proven track record in taking on end-to-end ownership and successfully leading teams to deliver results in a fast-paced, dynamic business environment is strongly preferred.

You are the ideal candidate if you can :

• Work at both the strategic and tactical level to champion bold, innovative automation, creating and communicating a vision for long- and short-term marketing operations requirements
• Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace
• Manage complex roadmaps gracefully and balance contending priorities in a rapidly changing environment
• Collaborate closely with technical teams, marketing and communication stakeholders, and international counterparts to deliver tools and templates that can scale globally

Basic qualifications

• Experience managing high-performing teams
• Certified in Pardot, Marketo or similar Marketing Automation platforms
• Project delivery experience with MarTech, lead management, or demand generation operations (e.g. integrating new 3rd party tools, migrating CRM or marketing automation platforms)
• Experience with central sales tools (e.g. Salesforce) and / or marketing automation systems (e.g. Pardot / Marketo) including setting up end-to-end Marketing Automation data flows.
• Bachelor’s degree in Marketing, Business, or relevant field of study
• Experience using data and metrics to measure impact and determine improvements

Preferred qualifications

• Intermediate proficiency with HTML / CSS
• Familiarity with SQL; experience with analytical tools such as Tableau and ability to dive deep into and create metrics and reporting
• Project management skills with track record of delivering on-time, within-budget initiatives that meet and achieve goals
• Motivated self-starter who flourishes with working in ambiguous, complex and challenging environments of a rapidly evolving business
• Strong written and verbal communication skills
• Ability to manage multiple parallel projects and deliver quality releases on schedule

Key job responsibilities

• Implement and manage marketing and communication technologies, including email, automation, and marketing analytics solutions that accelerate marketing effectiveness
• Own and and establish best practices for marketing technology infrastructure, including database / lead management, data hygiene and enrichment, system governance and security, campaign creation, reporting, and integrations with first-party and third-party systems
• Develop technology solutions that enable customer segmentation and personalization at scale
• Identify opportunities for automating ingestion of data into and out of marketing tools
• Define and manage marketing tracking and attribution at scale, develop reporting dashboards, and prioritizing work with BI and BA
• Building effectivelead scoring and management processes
• Train and support Marketing team members, developing best practices and materials to standardize and scale campaign activations
• Develop standardized processes and programs that allow marketing team members to self-serve in the creation of complex, multi-stage automated marketing programs
• Work closely with cross-functional teams to enable smooth data flows and integrated reporting between related tools (e.g. into Salesforce)

A day in the life

We are seeking an innovative, resourceful, and collaborative Sr Manager, Marketing Operations to lead marketing analytics, automation and lead management initiatives across our marketing lifecycle.

You will guide strategy and solutions for improvements to existing tools and platforms, drive integrations with other internal teams’ data (e.

g. Salesforce), and implement best practices that improve marketing attribution, lead management processes and data availability across team.

Successful candidates should be analytical, comfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environment.

BASIC QUALIFICATIONS

10+ years of marketing experience with emphasis on physical retail marketing or partner marketing experience

PREFERRED QUALIFICATIONS

• Knowledge of Pardot and Salesforce
30+ days ago