OAG - Child Support | CDO Systems Analyst (Systems Analyst III-IV) | 24-0759

Job Description

GENERAL DESCRIPTION

The Office of the Attorney General is a dynamic organization with over 4,000 employees throughout the State of Texas. Our agency provides exemplary legal representation for every arm of the State, fights human trafficking, helps victims of crime, protects our constituents, and runs the most effective Child Support Enforcement program.

Are you a tech-savvy problem-solver eager to kickstart your career in the dynamic world of technology and innovation? The Office of the Attorney General (OAG) of Texas is seeking a passionate, willing, and capable Systems Analyst to join our Chief Data Office (CDO) and IT Teams.

As a Systems Analyst, you'll have the opportunity to learn and grow while collaborating with Agile teams to design and implement technology solutions that advance the OAG's mission of justice and integrity.

If you're ready to dive into the world of IT, unleash your creativity, and make a difference in the lives of Texans, we want to hear from you!

The OAG is committed to providing innovative, modern, and value-driven IT services to the agency. We believe that having talented people in the right place while effectively utilizing new tools and technologies enables us to empower the agency to best serve the people of Texas.

OAG employees enjoy excellent benefits (https : / / ers.texas.gov / Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

ESSENTIAL POSITION FUNCTIONS

Systems Analysis and Development :

• Conduct in-depth analysis of existing data procedures, systems, and utility programs to identify inefficiencies and areas for improvement.
• Diagnose data systems to ensure compliance with critical requirements such as data integrity, security, and performance.
• Provide recommendations and implement solutions to streamline data workflows and optimize data processing pipelines.
• Utilize a variety of programming languages and frameworks, such as Python, PostgreSQL, SQL, etc., to develop custom applications and tools that leverage data analytics and visualization capabilities.

System Integration and Optimization :

• Integrate disparate systems and technologies to create seamless workflows and data exchange mechanisms.
• Optimize system performance through analysis, troubleshooting, and tuning.
• Implement automation solutions to streamline tasks and improve operational efficiency.
• Design and modify systems to serve new purposes or enhance existing functionalities in alignment with strategic objectives.

Testing and Quality Assurance :

• Develop and execute test plans to validate the functionality and performance of system enhancements or new implementations.
• Collaborate with stakeholders to gather feedback and refine solutions based on user requirements and preferences.
• Ensure that systems meet the highest standards of quality and reliability.
• Collaborate with stakeholders to gather feedback and refine solutions based on user requirements and preferences.

Continuous Improvement and Innovation :

• Stay abreast of emerging technologies and industry trends, exploring their potential applications within the organization.
• Proactively identify opportunities for process improvement and workflow optimization, driving initiatives to enhance system capabilities and efficiency.
• Foster a culture of innovation and collaboration, encouraging team members to contribute ideas and solutions to address organizational challenges.

Risk Management :

• Help identify and mitigate potential risks associated with technology programs and projects, ensuring compliance with security and regulatory standards.
• Assist in the risk management of data, projects, and tools across the organization.
• Proactively address issues and challenges that may impact project timelines or objectives.

May lead, mentor and train others

Performs related work as assigned

Maintains relevant knowledge necessary to perform essential job functions

Attends work regularly in compliance with agreed-upon work schedule. Telework schedules are permitted for employees based on the agency's approved Telework Plan (if schedule does not adversely affect operations and service levels, and standard hours of operation are maintained).

Ensures security and confidentiality of sensitive and / or protected information

Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualifications :

MINIMUM QUALIFICATIONS

Systems Analyst III :

Education : Graduation from high school or equivalent

Experience : Four years of full-time experience working in the following (or closely related) fields : computer science, computer information systems, management information systems;

may substitute credit hours from an accredited college or university for the required experience on a year-for-year basis

Experience with Python programming language for data analysis, manipulation, and automation tasks. Familiarity with relevant Python libraries and frameworks.

Knowledge and understanding of data analytics principles, techniques, and methodologies. Knowledge of data modeling concepts and techniques for designing efficient and effective databases.

Knowledge and proficiency in systems analysis techniques and methodologies, with a solid understanding of computer technology principles and concepts.

Knowledge and familiarity with software development lifecycle processes, including requirements gathering, design, development, testing, and deployment.

Knowledge of database management systems and data analysis techniques.

Skill and proficiency in working with relational database management systems (RDBMS) such as PostgreSQL.

Skill and understanding of project management principles and methodologies, with exposure to Agile frameworks such as Scrum or Kanban.

Ability to analyze complex datasets, identify patterns, trends, and insights, and draw meaningful conclusions.

Ability and strong problem-solving skills with a logical and analytical approach to address data-related challenges and issues.

Ability to think critically, evaluate alternative solutions, and make informed decisions based on data and evidence.

Skill in strong analytical and problem-solving skills, with the ability to dissect complex issues and develop practical solutions.

Excellent communication and interpersonal skills, with the ability to effectively convey technical concepts to non-technical stakeholders.

Skill and proficiency in agile project management, with experience leading cross-functional teams and managing project timelines and deliverables.

Skill in adaptability and resilience with experience in agile-at-scale environments, with the ability to prioritize tasks and manage multiple projects simultaneously.

Skill in exercising sound judgment and effective decision making

Ability to translate technical concepts and findings into non-technical language for diverse audiences.

Ability and commitment to upholding ethical standards and confidentiality in handling sensitive data and information.

Ability to receive and respond positively to constructive feedback.

Ability to work cooperatively with others in a professional environment, to include professional demeanor and integrity in all interactions and activities related to data analytics projects and responsibilities.

Ability to work in person at an OAG work location, if needed

Ability to arrange for personal transportation for business-related travel, if needed

Ability to work more than 40 hours as needed and in compliance with the FLSA

Ability to lift and relocate 10 lbs.

Ability to travel up to 5%

Systems Analyst IV - All of the above qualifications, PLUS :

Experience : One additional year of full-time experience working in computer science, computer information systems, management information systems, or a related field.

PREFERRED QUALIFICATIONS

Proficiency in using statistical techniques and tools for data analysis and hypothesis testing.

Certification as a Scrum Master or similar.

Experience leading technical projects using Agile.

TO APPLY

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted.

Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code.

Military Crosswalk information can be accessed at http : / / www.hr.sao.state.tx.us / Compensation / MilitaryCrosswalk / MOSC InformationTechnology.pdf.

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER