Acima Assistant Store Manager - PT
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Who We Are
At Acima , our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life.
We offer customers the ability to acquire their dream products without the constraints of traditional financing. With over 30,000 retail partners and growing, we are a leader in the Lease-To-Own space.
The Role
The Assistant Manager - PT reports to the Store Manager and is responsible for assisting in account management and sales activities while providing excellent customer service.
This role collaborates with Acima retail partners to process credit applications and convert them into Acima credit customers.
The Assistant Store Manager reviews lease applications, promotes Acima's leasing benefits, and drives conversions in one of our retail partner store locations.
Compensation
The Assistant Store Manager - PT position is paid hourly in accordance with Acima's payroll procedures. Compensation : $18.00 - $19.00 / hr
Key Responsibilities
Sales / Account Management
- Drive customer growth through appropriate channels (web, partner stores, walk-ins).
- Listen, identify, and fulfill all customer needs in a timely manner.
- Educate customers on Lease-To-Own terms, payment terms, benefits, and the application process.
- Close the sales cycle by converting applications that include in-store and web orders.
- Work cooperatively with Acima partner stores on all operational aspects.
- Report to and communicate with the Store Manager regarding store and coworker activities and performance.
Customer Service
- Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process.
- Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction.
- Cultivate a positive work environment to enhance coworker retention and minimize turnover.
Job Requirements
- Must be at least 18 years of age.
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Familiarity with rental or leasing industry practices is a plus.
- Organized, with time-management skills and the ability to multi-task.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Consistent in-person attendance.
Why Work For Acima?
- Award Winning Culture
- Career Growth Opportunities!
- Weekly Pay!
- Discounts from Acima partners
Expected Hours of Work
This is a part-time position. The days and hours of operation are Monday through Sunday, including evenings and weekends.
Physical Demands
While performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers.
This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day.
Acima is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business.
Location : 43435 BOSCELL RD, FREMONT, California 94538-5134
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