Principal Software Engineer, Growth Data & AI (Mailchimp)

Mailchimp’s Growth team develops and maintains the company's core technologies for effective advertising and monetization functions.

These teams are responsible for the underlying architecture and tools required for Mailchimp's marketing capabilities as well as billing and subscriptions.

Beyond the needs of our prospective and existing external customers, the Growth capability at Mailchimp serves a broader set of internal stakeholders including Mailchimp's Marketing & Marketing operations teams, Product development teams, Finance and Legal teams.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

To support this mission, Mailchimp is hiring a Principal Engineer to efficiently facilitate solutions and outcomes across Growth's owned capabilities.

The ideal candidate will invest in a culture of builders by fostering an environment where innovation, creativity, and bold thinking are encouraged.

The builder mindset is necessary for us to accelerate our move toward AI-native experiences. This requires more builders who can rapidly apply AI and emerging technologies to solve our customers’ problems.

At Intuit Mailchimp, PEs are expected to work in ambiguity and not shy away from tackling technical debt. They are intentional about measuring the impact of changes they facilitate to both the business and the customers they serve.

They are able to determine which pieces of a system are high risk and can plan and mobilize system-wide changes with high confidence.

Mailchimp's PEs are also kind and approachable; people trust their judgment and reach out when they have questions. They are proactive about helping engineers grow and are a force multiplier, leveling up those around them.

Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Mountain View, Atlanta and New York offices two or more days per week.

Responsibilities

• Drive velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company.
• Collaborate with leadership within Mailchimp, as well as company leadership, to set the technical vision for Product Development.
• Drive significant technical initiatives spanning multiple capability teams across Intuit and Mailchimp.
• Execute with a boundaryless mindset and contribute to solutions outside of their primary area of ownership.
• Knowledge of building AI native applications.
• Guide the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies.
• Advocate for the highest standards for engineering design, implementation, and testing.
• Improve and maintain Mailchimp's ability to leverage data and AI for personalized marketing experiences while respecting compliance, privacy guidelines.
• Partner with engineering leaders across Intuit to identify areas across people, process, and technology to dramatically improve velocity.
• Provide technical leadership and be a role model and mentor to engineers.
• 10+ years of experience in software product development with 3+ working as an enterprise or solutions architect.
• 5+ years of experience designing complex distributed systems, management products, or business applications.
• Ability to drive velocity in a highly matrixed environment, partnering with numerous stakeholders.
• Full-stack development experience with AI technologies / tools and apply it to user experiences or backend solutions.
• Experience with AI technologies such as SageMaker, Google Vertex AI, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python.
• Experience with front-end technologies such as React, Angular, SwiftUI (iOS), Kotlin (Android) and back-end technologies such as Java, Typescript, Spring, Express (NodeJS).
• Prior working experience in a cloud computing environment like AWS / GCP is highly preferred.
• Prior experience working in teams that have built AI native applications for 1+ years.
• Demonstrates ability to research & learn new technologies and business processes independently and apply them as needed.
• Demonstrated track record of facilitative leadership, influence, and collaboration across boundaries.
• Demonstrated ability to communicate and collaborate at all levels - from front line engineers and non-technical stakeholders, to senior leaders in engineering or at the executive level.
• Masterful technical documentation and presentation skills to communicate architectural and design options, educating development teams and business.
• Strong business acumen to be able to bridge technical and business priorities.
• Strong analytical, strategic thinking, and problem-solving skills.
• BS / MS in Computer Science or related area, or equivalent work experience.

At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger.

We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!

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