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Principal Customer Success Program Manager

VirtualVocations
San Diego, California, United States
Full-time

A company is looking for a Principal Customer Success Program Manager.Key Responsibilities : Develop programs and systems to support the global Customer Success strategyOperate autonomously and own end-to-end program alignment with delivery teamsPartner with business and technology teams on priorities and requirementsRequired Qualifications : 8+ years of experience in strategy, operations, or program management within a Customer Success organizationBachelor's DegreeProficiency in software and collaboration tools (SFDC, Jira, Confluence, Asana)Mastery of analyzing data trends for operational risks and efficienciesKnowledge of project management methodologies and tools, Agile development, and user-centered design

11 days ago
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