Job Description
Job Description
We are in the market for an Administrative Assistant to contribute to our operations in the Construction / Contractor industry.
Based in NORTON, Ohio, this role offers a contract to hire employment opportunity. The Administrative Assistant will be primarily responsible for providing clerical support, maintaining records, and interacting with customers.
Responsibilities :
- Serve as a support to the managerial team, assisting in daily office needs and managing our company’s general administrative activities.
- Maintain and update customer sites, ensuring all relevant information is accurate and up to date.
- Handle extensive use of Microsoft Excel for data compilation and analysis.
- Support the billing associates and receptionist as needed, providing backup support during breaks and call overflow.
- Manage and maintain contract warranty sites, ensuring they are up to date and accurate.
- Conduct regular communication with customers, providing them with necessary information such as Certificate of Insurance renewals.
- Schedule appointments and manage inbound and outbound calls effectively.
- Generate weekly and monthly reports, contributing to the overall efficiency and effectiveness of operations.
- Perform data entry tasks and email correspondence as necessary.
- Carry out additional tasks related to the role of Administrative Assistant as required.
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
- Experience with data entry and maintaining accurate records
- Ability to handle inbound and outbound calls professionally
- Strong customer service skills and ability to interact with diverse groups of people
- Experience in managing email correspondence professionally and efficiently
- Ability to schedule appointments and manage calendars effectively
- Experience in performing receptionist duties, such as greeting visitors and handling incoming calls
- Knowledge of construction or contractor industry is a plus
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills
- High school diploma or equivalent required. Higher education or certifications in relevant fields are a plus.
30+ days ago