Insurance & Escrow Manager

Insurance & Escrow Manager

The Insurance & Escrow Manager is responsible for managing insurance compliance and escrow account administration for Consumer, Commercial and Residential clients. Oversee all aspects of escrow and insurance operations. This role is responsible for managing escrow account setup, analysis, and disbursements for taxes and insurance, ensuring timely payments, and maintaining compliance with federal, state, and investor regulations (e.g., RESPA, CFPB, FEMA).

Responsibilities

Key Responsibilities :

• Manage insurance tracking for hazard, flood, and other required coverages.
• Assess and determine on the adequacy of insurance coverage for collateral on new loans or modifications / renewals during the underwriting process.
• Assess and decide about private flood determinations and recertifications in accordance with Safety and Soundness regulations.
• Oversee the timely disbursement of escrow funds and tax payments.
• Monitor insurance waivers and assess risk exposure.
• Conduct monthly reviews of Insurance exposure.
• Track and enforce insurance coverage requirements and resolve deficiencies.
• Assess insurance exposure impact during BCP (e.g., Hurricane).
• Conduct QC Matrix Compliance Reviews and monitor Insurance KPIs.
• Communicate with clients, real estate agents, lenders, title companies and other stakeholders to gather information and provide transaction updates as needed.
• Assist customers, Account Officers and Branch Personnel related to payments, insurance issues and taxes.
• Report on escalations to the Executive Lending Committee (ELC) and Deposit Lending Committee (DLC).
• Support internal and external audits and ensure regulatory compliance.

Qualifications

Education / Experience :

Requirements

Combination of education and experience will be considered.

Skills & Competencies

Licenses / Certifications

Job Posting Locations

In this role you can work hybrid from Miami, Florida, United States