Admissions Counselor (Office of Admissions)

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is :

Grade : Professional 304

Pay Range : $23.94 - $35.86

Job Description

Job Profile Summary :

Under the general direction of a designated supervisor, the Admissions Officers perform duties related to the admission of students to the University, in accordance with University and Department policies. They make timely, accurate, and fair decisions for all applicants. Furthermore, they communicate that decision and its implications with students and staff in a clear and concise manner.

Essential Functions and Responsibilities :

• Processes admissions applications in accordance with University and Colleges' policies, goals, and rules on admissibility of undergraduate and graduate students.
• Advises applicants regarding admissions requirements, eligibility for admission, program options, and other matters related to their admission to the University.
• Serves as a resource to students, parents, the University community, High Schools, and other feeder institutions regarding admission to the University.
• Keeps informed regarding academic program requirements, enrollment restrictions, and other issues related to recruiting and admitting students.
• Assists in maintaining and updating admission records and files.
• Responds to all emails, cases, and admission decision inquiries promptly.
• Reviews appeals to admissions decisions and / or requirements.
• Evaluate and authenticate applicants' transcripts, diplomas, and other documentation.
• Work with external agencies, schools, and credentialing organizations to confirm document validity.
• Collaborate with internal teams to develop and implement fraud prevention strategies.
• Performs other related duties as assigned by Admissions Leadership.

Knowledge, Skill and Abilities :

Competencies :

Organizational Impact :

Problem Solving & Decision Making :

Communication & Influence :

Leadership & Talent Management

Job Qualifications :

Minimum Qualifications :

Physical Requirements :

#LI-AE1

#LI-Remote

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours) : This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply : If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer : The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations : Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.