Responsibilities of the Maintenance Technician
Members of our Maintenance department are here to help make our hotel shine!
Duties & Responsibilities :
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries;
complete safety training and certifications; and properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests- service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Adhere to quality expectations and standards.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
- Move up and down stairs, service ramps, and / or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Enter and locate work-related information using computers.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested.
Qualifications & Requirements :
- Previous work experience in the hotel industry is preferred, but not required.
- Basic reading, writing, and math skills.
This job requires the ability to do the following :
- Carrying or lifting items weighing up to 40 pounds / 23 kilograms and ability to push / pull medium to large weights / objects.
- Frequently standing up and moving about the facility.
- Frequently handling objects and equipment to maintain the facility.
- Frequently bending, stooping, and kneeling.
- Able to work alone as well as being a team member.
Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today.
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