Overview Photography Manager - Miami, Florida. CoStar Group (NASDAQ : CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We are a member of the S&P 500 and NASDAQ 100, focused on digitizing the world’s real estate. This role, based in the Miami market, leads a team of photographers supporting the Homes.com and Apartments.com brands.
Responsibilities Lead and manage a team of 8-10 photographers, providing guidance, support, and feedback to ensure high-quality performance and adherence to company standards.
Develop and implement efficient workflows that optimize output while maintaining quality product and service.
Conduct regular quality audits on all media to ensure accuracy, completeness, and adherence to brand standards.
Provide feedback and coaching to photographers as needed.
Maintain a high level of customer satisfaction by promptly addressing inquiries or concerns from clients and delivering exceptional service.
Review KPI and scorecard performance regularly to identify key areas for improvement.
Provide ongoing coaching on Matterport technology, scanning techniques, photography, and company procedures to enhance skills and performance.
Serve as the primary point of contact for technical issues related to equipment and software; troubleshoot problems and coordinate with IT to resolve issues promptly.
Collaborate with internal teams (logistics, sales, customer support) to coordinate appointments and ensure seamless delivery of services.
Travel frequently within the region, with some travel to the Richmond, VA office required.
Qualifications Bachelor’s degree from an accredited university or college.
3-5 years of direct operations management of 6+ employees; remote management experience required.
Exceptional communication skills and the ability to motivate and engage remote teams.
Strong attention to detail and commitment to high standards of quality and accuracy.
Experience analyzing and interpreting KPIs and performance metrics.
Dedication to delivering outstanding customer service and ensuring client satisfaction.
Flexibility to travel for fieldwork as needed and availability to work evenings or weekends to meet client needs.
Experience with Matterport technology and 3D scanning techniques is a plus.
Candidates must possess a current and valid driver’s license.
What’s in It for You? We offer a collaborative and innovative culture with opportunities to succeed. Compensation is based on relevant skills and experience, with generous benefits. CoStar Group supports professional and academic growth through internal training, tuition reimbursement, and inter-office exchange programs. Benefits include comprehensive healthcare, life and other insurance, mental health resources, commuter / parking benefits, 401(k) with matching, employee stock purchase plan, paid time off, tuition reimbursement, on-site fitness options, and access to wellness and diversity initiatives. We also provide complimentary beverages and healthy snacks. The position may require eligibility to work in the United States without visa sponsorship.
Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. We are committed to creating a diverse environment and are proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require reasonable accommodations to access www.costargroup.com / careers due to a disability, please contact us at 1-855-840-1715 or recruiting@costargroup.com.
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Costar Inc Is Hiring • Miami, FL, United States