Position Overview : Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation, Atmosphere, Inventory, Kitchen Safety, Sanitation, Cleanliness, and Food Preparation.
Assists General Manager to ensure operations run efficiently and according to company policy and standards. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business.
Assists General Manager in the selection of Front of House employees. Supports the training and development of restaurant employees.
Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles.
Responsible for assisting in the completion of general business administration to include payroll, human resources, marketing and financial reporting.
Promotes the business, builds sales, increases profits, ensure guest satisfaction, and brand integrity. The Hospitality Manager embraces the company’s core values : S how You Care, E levate the Spirit, R espect Everyone, V alues Feedback, and E xceeds Expectations.
Accountabilities
People
Performance Management
Hiring & Retaining Talent
Leadership & Coaching
Training & Development
Customer
Guest Service & Atmosphere
Guest Satisfaction
Food & Beverage Quality
Menu & Product Launches
Financials
Deliver Results
Planning & Execution
Inventory Control / P&L Standards
Responsible Alcohol Service
Food Safety / Sanitation
Hooters Girl Image
Facility Maintenance & Cleanliness
Safety & Security
Responsibilities
Scheduling & Staffing
Proper Cash Handling
Team Building
Manage Vendor Relationships
To Go Service & Catering
Local Store / Grassroots Marketing
Knowledge, Skills, Abilities
Basic knowledge in Microsoft Word and Excel
General knowledge in full service restaurant operations / hospitality industry
Strong organization and planning skills
Strong operational skills in a customer-service & hospitality environment
Strong coaching skills
Intermediate mathematical computations skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to build relationships at all levels
Ability to handle confidential and sensitive information
Ability to manage changing priorities
Qualifications
Successfully completed Hooters MIT Training / Hooters University
Benefits
- Medical, Dental and Vision Insurance - Partial Employer paid
- Flexible Spending Account option
- 401(k) plan option after 1 year of employment
- Basic Life Insurance - Employer paid
- Short Term Disability Insurance- Employer paid
- Long Term Disability Insurance - Employer paid
- Paid Vacation Time
Salary Range
$55,000-$65,000
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