Sr Manager Field Inspection

When you join Verizon

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world.

We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins.

In crisis and in celebration, we come together lifting up our communities and striving to make an impact to move the world forward.

If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

Job / Org Summary :

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality.

We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most.

By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities.

Join the team that connects people with quality experiences that give them the best value in wireless.

Where you’ll be working

In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).

What You’ll Be Doing :

The Senior Manager, Field Inspection is part of a team responsible for inspecting successful delivery of high-priority initiatives for Straight Talk, Total Wireless, Verizon Prepaid, Simple Mobile, Walmart Family Mobile, and Tracfone in the Verizon Value CRO organization.

This is a highly visible role that requires strong prioritization, critical thinking, and relationship-building skills as you will identify obstacles, provide detailed reporting and executive summaries, partner cross functionally with stakeholders to provide insightful / actionable recommendations, and devise action plans to improve execution at the frontline, ultimately improving performance.

This role will partner closely and cross functionally with multiple Brand & Distribution leads as well as Commercial / implementation, Marketing, Operations, and GTS teams across the Value Organization.

Responsibilities :

• Develop and maintain store visit guidelines and checklist, by brand, by channel to ensure proper elements are being tracked and measured.
• Visit stores for all brands, in all channels, within an assigned territory as well as travel to other markets as needed.
• Inspect execution of Channel Readiness workstreams in alignment with the blueprint for growth VVO strategy.
• Build strong internal relationships with Channel Distribution partners to provide actionable insights.
• Analyze and summarize data to highlight successes and areas of opportunities.
• Deliver feedback to stakeholders in a digestible format.
• Provide data-driven recommendations for ways to improve frontline execution and participate in action planning sessions with stakeholders.
• Contribute to the development of operational objectives and principles to achieve goals.
• Contribute to the creation of compelling and well-supported executive presentations to communicate status updates at senior leadership meetings and governance reviews.
• Execute a formal post-mortem process with Action Plans to ensure key objectives are met for an iterative execution approach.

You'll need to have :

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience leading a team.
• Experience working in a fast-paced, multi-stakeholder environment and managing multiple priorities in a dynamic environment.

Even better if you have one or more of the following :

• An MBA, or an M.S. in a related field.
• Project Management Professional (PMP) certification, VLSS certification in Green Belt or Black Belt.
• Ability to work in a cross-functional team environment with changing and evolving roles and responsibilities.
• Strong project management skills, multitasking is vital to success.
• Proficiency in MS Office.
• Ability to present and interact with all levels of management.
• Impeccable managerial skills and excellent communication skills.
• Ability to influence without direct authority.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every even better qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum of eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

At Verizon, we know that diversity makes us stronger.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.

C. work location, the compensation range for this position is between $105,000.00 and $194,000.00 annually based on a full-time schedule.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive-based position with the potential to earn more.

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