Benefits :
- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
As we continue to grow, we are seeking a responsible, professional, talented, and courteous front desk / office coordinator to join our well-established practice.
You are the face of the practice and your position plays a key role in maintaining great customer service, reputation, and image.
- Previous experience in a Chiropractic office is a PLUS
- Spanish speaking preferred but not required.
- Experience in Personal Injury care preferred but not required.
- Must have strong phone and computer skills.
- Previous office administrative and front desk experience is a PLUS.
- Upbeat, friendly, professional, resourceful, self-motivated, detail-oriented and highly organized.
- Must be health-oriented.
- Works well independently and as part of a team.
- Excellent communication skills; both written and verbal
- Willingness to learn and grow.
- Office management experience is a PLUS as this position is meant for an individual to grow within the company.
Responsibilities :
- Customer Service : Acknowledge, smile, and greet patients upon arrival and dismissal
- Respond to patient questions and or concerns.
- Answering telephones and documenting messages as needed and ensuring proper message delivery to practitioners or staff.
- Maintain correspondence with attorneys / case managers / law firms for personal injury cases - Experience is a PLUS (will train if no experience)
- Checking voicemail, email, fax, appointment inquiries, and insurance correspondence daily.
- Checking in patients and guests upon arrival for their appointment, and checking them out.
- Maintain a clean and friendly waiting area for patients and working space.
- Maintaining appointment calendar schedule.
- Explain services offered in the office.
- Receiving payments for services : cash handling, checks, or credit cards
- Manage the flow of patients through the clinic in an organized manner
- Create and maintain updated documents
- Demonstrates a professional demeanor that ensures confidentiality in all areas of work.
- Verify insurance eligibility (will train if no experience)
- Office organization and ordering office supplies and inventory.
- Chart Filing
- Some back-office skills.
- Perform other duties and responsibilities as requested by the providers for patient case management / treatment.
Job Qualifications :
- Education : Associate degree or higher in related areas of study is a PLUS
- Experience : 1-2 years of related experience; or equivalent combination of education and experience.
Hours : Part-time; may convert to Full-time.
Compensation : $16-$18 / hour based on experience.
If you are interested, please respond with your CV / resume and a cover letter.
ONLY SERIOUS APPLICANTS WILL BE CONSIDERED! We are looking for long-term employment with the potential of growth within the company.
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