Customer Service Representative - Claims (Total Loss)
Dallas Regional Office
3001 Dallas Parkway, Suite 400, Frisco, TX 75034-8637
Your future is our business.
Our office located in Frisco, TX is seeking a Customer Service Representative in Claims. This position is responsible for assisting customers with our claims process related to total losses.
Work from home may be available up to two days a week once trained to work independently.
Our starting annual salary for this position is $41,053 and may be negotiable based on level of experience and applicable licenses within the Property and Casualty Industry.
Responsibilities
- Provide exceptional customer service
- Assist customers with new and existing claims via telephone
- Process letters to those involved in the claims process
- Issue payments to insureds, claimants and vendors
- Adjust losses for a variety of claims with the exception of bodily injury
Job Requirements :
- High school diploma or equivalent education required
- Previous customer service experience
- Excellent interpersonal and communication skills
- Previous insurance background is a plus, but not required
- After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)
Perks and Benefits
- Paid vacation, holidays and sick days
- Competitive salaries and exceptional benefits
- Generous leave programs, including paid parental bonding leave
- Medical, dental, vision coverage, short- and long-term disability, and life insurance
- Student Loan Repayment and Tuition Reimbursement programs
- Fitness and wellness reimbursement
- Generous retirement benefits
- Employee community involvement
- Strong relationships, lifelong friendships
- Opportunities for advancement in a successful and growing company
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance.
Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy : All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and / or mental disability, mental condition, military status, genetic information or any other class protected by law.
The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older.
Employees are subject to the provisions of the Workers' Compensation Act.
Medical Equipment Customer Service Representative
Customer Service Representative. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources...
Now Hiring - Customer Service Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...
Customer Service Representative
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Customer Service Representative. All ...
CSR (Customer Service Representative)
As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be abl...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative at David Cripe State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Establis...
Call Center Customer Service Representative
Provide outstanding customer service to new and existing customers over the telephone and email with a booking rate goal of 80% or higher. Do you value professionalism and punctuality? Do you want to work with the best professionals in the Plumbing, HVACR, Electrical and Pest Protection industries? ...
Customer Service Representative
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include B...
Now Hiring - Customer Service Representative
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. JT Reisdorph - State Far...
Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Now Hiring - Customer Service Representative
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Steven Sipes - State Far...