Inside Sales and Support
Job Description
Job Description
Reporting to the Inside Sales Manager, Inside Sales and Support is the primary contact internally for our customers, distribution partners and outside sales force.
This position is responsible for fielding and responding to sales inquiries and order entry within assigned territories and key accounts in an effort to drive sales through excellent service and support.
Responsibilities -
First and primary inside contact for product related questions, documentation, quotations, inventory status, product returns, credits and general sales inquiries from our customers and distribution partners
Helps to execute regional sales strategies and support the sales efforts of our Regional Sales Managers and Manufacturing Reps within assigned territories and key accounts
Responds to requests for quotation by researching, gathering critical information, and communicating the proper selection of a product or alternative;
works with Product Management in more technical situations
Uses discretion and judgement when determining and negotiating price concessions to maximize profit while meeting customer needs
Point of contact between distributor and internal departments for large quotations, projects and orders with the goal of ensuring appropriate and accurate information is presented and distributed clearly and properly
Helps identify opportunities to improve efficiencies internally as well as externally between xx and our distribution partners
Enter all incoming orders into the ERP system for your territory
Allocate and release stock per order
Verify customer data and review orders for completeness.
Provide order information to customers by email, such as unit price, shipping dates, or anticipated delays.
Prepare and print orders, pick / pack tickets and labels; deliver to warehouse
Check inventory records to determine availability of requested merchandise and make adjustments if necessary
Review’s system generated reports to proactively follow-up opportunities and effectively communicate with Regional Sales Managers regarding distributor activity / performance
Helps execute corporate strategy for national accounts
Participates in product and position related training both internally and externally
Travel is expected in the range of 5%
Perform all other tasks as assigned by Supervisor.
Heavy Equipment Technical Sales Support
Hiring a Technical Sales Support Specialist responsible for supporting the sales team in managing maintenance on equipment/attachment inventory. The position will be working with sales and service departments to collaborate on maintenance and repairs. A regional leader in the sales and service of co...
Inside Sales Representative - Bearing and Power Transmission
Inside Sales Representative – Bearing and Power Transmission. Inside Sales Representative – Bearing and Power Transmission. Today, DXP is a publicly traded professional distribution management company that provides products and services to a variety of industries through its Innovative P...
Manager, Enterprise Center Sales & Support
The organization is comprised of multi-faceted customer care and support disciplines dedicated to the success of inbound sales, customer support, portal administration and invoice support for the small business and enterprise customer base. Problem Solving and Decision Making – Identifying issues, p...
Spanish Customer Service and Sales Support
In this position you will provide sales and support for one of our top Sales Representatives. We are looking for someone who is fluent in Spanish and English with effective and energetic phone skills, problem solving, and attention to detail combined with a genuine desire to help others and create a...
Sales and Account Support Specialist
The position is responsible for supporting sales and account management while marketing and ‘selling in’ various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals. Attend and participate effectively in territory, r...
Client & Sales Support Specialist
Follow and complete all client support strategies and initiatives. We are seeking a highly motivated and detail-oriented Client Support. Log, file, and complete post-project documents and proofs. Stay updated on company products, services, and policies to provide accurate and. ...
BBW Sales Support-BIRKDALE VILLAGE
As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable sav...
Customer Service & Sales Support - REMOTE
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
BBW Sales Support-CAROLINA MALL
As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable sav...
Inside Sales Representative
Competitive by nature - a selling machine, self-starter motivated to win and hit your sales goals. History of exceeding sales quota. ...