Healthcare Customer Service Rep | Cary, NC

corner stone staffing
Cary, NC
$20,4 an hour
Full-time

Job Title : Healthcare Customer Service Representative

Pay : $19 - $20.40 / hourly

Schedule Availability : Monday - Friday *occasional Saturday / s* 8 : 00am - 8 : 00pm

Location : Cary, NC *ON-SITE*

Key Responsibilities :

  • Handle patient and provider inquiries related to insurance, billing, and scheduling.
  • Provide accurate information and efficiently resolve patient concerns.
  • Maintain patient confidentiality and comply with healthcare regulations.
  • Accurately document all patient interactions.

Ideal Candidate :

  • 2 years of healthcare experience required .
  • 2 years of call center experience required .
  • Familiarity with medical terminology and pharmacy experience is a plus.
  • Strong verbal and written communication skills, with a professional and empathetic manner.
  • Proficient in Microsoft applications with attention to detail.
  • Experience with management information systems to address customer needs.
  • Must be willing to take a typing and customer service test.

On-boarding Requirements :

  • High School Diploma or equivalent (GED)
  • Criminal Background & Drug Screening
  • 2 verifiable employment references

Please read requirements carefully as we are prioritizing those that meet the requirements.

14 days ago
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