GENERAL MANAGER

Benefits :

• Competitive salary
• Free food & snacks
• Training & development

Location : STAFFORD, VA

Salary : $50,000 / year plus performance-based bonus

About Us :

Welcome to Monster Mini Golf, where fun meets adventure! We are a family-friendly entertainment center specializing in mini golf, arcade games, laser mazes, and bowling.

Our mission is to create unforgettable experiences for kids and families through our vibrant and engaging attractions. We're looking for a dynamic and enthusiastic General Manager to lead our team and ensure every guest has a spooktacular time!

Position Overview :

As the General Manager, you will be the driving force behind the daily operations of Monster Mini Golf. You will oversee our mini golf course, arcade games, laser maze, and bowling lanes, while also focusing on hosting exceptional kids' birthday parties.

Your leadership will be key in ensuring that our operations run smoothly, our staff is motivated, and our guests leave with big smiles.

Key Responsibilities :

Leadership & Team Management : Lead, motivate, and manage a diverse team of employees to ensure high levels of service and operational efficiency.

Conduct training and performance evaluations.

• Operational Oversight : Oversee daily operations including mini golf, arcade, laser maze, and bowling activities. Ensure that all equipment is maintained, safe, and functioning properly.
• Customer Experience : Ensure that every guest, especially those celebrating birthdays, has an exceptional and memorable experience.

Handle any guest concerns or issues promptly and professionally.

• Event Management : Plan, coordinate, and execute kids' birthday parties and other special events. Ensure that all aspects of the events, from setup to execution, meet our high standards.
• Sales & Marketing : Develop and implement strategies to boost guest attendance and increase revenue. Collaborate on promotional events and marketing initiatives.
• Financial Management : Monitor and manage the budget, including expenses, payroll, and inventory. Prepare and analyze financial reports to drive profitability.
• Compliance & Safety : Ensure compliance with all safety regulations and company policies. Maintain a clean, safe, and welcoming environment for both staff and guests.

Qualifications :

• Experience : Minimum of 3-5 years of management experience in a similar environment, preferably in family entertainment or leisure activities.
• Skills : Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proven problem-solving and decision-making skills.
• Customer Focus : Passionate about delivering exceptional customer service and creating memorable experiences for guests.
• Financial Acumen : Experience managing budgets and financial reporting.
• Flexibility : Ability to work a flexible schedule, including evenings, weekends, and holidays, as required.

Benefits :

• Competitive salary with performance-based bonus.
• Health insurance options.
• Paid time off.
• Employee discounts on activities and merchandise.
• Opportunities for professional growth and development.

How to Apply :

If you're ready to lead a fun and exciting team while making a positive impact on our guests' experiences, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and passion for the role to [email protected]

Join us at Monster Mini Golf and become a part of the fun