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Marketing & Community Coordinator

Marketing & Community Coordinator

Car CenterGrand Rapids, MI, US
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Job Description

Job Description

Salary : $60k+ based on experience

Reports to : CEO

Employment Status : Full Time

Pay : Salary

Companies : Car Center Locations & Ai Calibrations

Location : West Michigan

Car Center is an I-Car Gold multi-shop growing company that prides itself on our winning, team-focused culture. We are a family business and family minded. We offer an exceptional customer experience which in return keeps our shops very busy. We have many insurance relationships that also help keep work coming our way. Our Core Values provide us with not only a stable workplace but a fun work environment.

Key Responsibilities

  • Manage and grow our social media presence (Facebook, Instagram, LinkedIn, TikTok, etc.)
  • Create, schedule, and monitor content that reflects our brand voice
  • Monitor and respond to Google reviews in a timely, professional manner
  • Represent Car Center at community events and coordinate local engagement efforts
  • Support marketing campaigns, promotions, and in-store initiatives
  • Track and report social media and marketing metrics
  • Collaborate with outside vendors (SEO, PR, graphic / video support)
  • Assist with advertising across print, radio, and billboard channels
  • Other duties as assigned

Minimum Qualifications (Knowledge & Skills)

  • Bachelors degree in Marketing, Business, Communications, or a related field (or equivalent professional experience) - preferred
  • Knowledge of SEO, email marketing, and event planning - preferred
  • 2-4 years of proven marketing experience, preferably in a related industry - required
  • Experience with digital marketing strategies, budget management, and content creation. - required
  • Experience in developing strategies for graphic design and commercial video production, with the ability to guide the use of tools (e.g., Canva, Adobe Creative Suite) and oversee the execution for marketing purposes. - required
  • Strong communication skills, with a collaborative spirit to engage with community partners, customers, and internal teams.
  • Experience managing advertising across various channels, including print, radio, and billboards - required
  • The Right Fit

  • Comfortable taking direction
  • Strong execution
  • Local to West Michigan and able to travel between our shop locations and community events
  • Strong communication, both online and in-person
  • Eager to grow and learn in the marketing world
  • Ability to take initiative, work independently, and make strategic decisions
  • Strong ability to collaborate with versatile groups (customers, team members, etc)
  • To help us get to know you better, wed love for you to send us a short video response (35 minutes).

    Please cover the following in your video :

  • Tell us a little about yourself and your background in social media / marketing.
  • Whats your approach to building and growing a brands social media presence? (Think platforms, content style, engagement, and metrics youd track.)
  • How far ahead do you usually plan your social media campaigns and regular posts? And how do you stay on track when you also need to make space for spontaneous, real-time content?
  • What part of marketing excites you the most, and how does that influence the way you approach your strategy?
  • Part of this position involves actively participating in community events and on-site initiatives such as creating content in real time. How comfortable are you taking on that kind of hands-on, in-person engagement?
  • Of our core values, which do you feel will come most naturally to you, and which will challenge you the most and why?
  • You can share your video with us by uploading it to Google Drive, Dropbox, or another file-sharing platform and sending us the viewable link.

    In addition to your video, please include links to any relevant social media accounts or websites youve managed. If you dont have live examples to share, you may also attach a brief portfolio showcasing screenshots or examples of past work, campaigns, or content youve created.

    Were looking forward to seeing your creativity, communication style, and how you think through marketing strategy.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Ability to withstand environmental conditions of auto body shop
  • Ability to sit at a desk, working on the computer for extended periods of time
  • Ability to provide remote work environment that is secluded from distractions and allows for confidentiality
  • Travel required periodically to other locations : clean & valid Driver License & Insurance
  • Team Member Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance
  • Voluntary Life Insurance
  • Short & Long Term Disability
  • Wellness Program
  • Paid Time Off
  • Paid Holidays (8 per year)
  • 401k with Company Match
  • Our Core Values

  • Attitude = Altitude
  • Do the right thing, work hard, have fun, stay humbly confident. The team comes first.

  • Exceptional Distinct Guest Experience (E.D.G.E.)
  • Proactive Customer Service

  • Respectful Accountability
  • Collect all the facts first, deliver with respect. Teachable moments = opportunity for growth.

  • Servant Leadership
  • Leadership exists at every level. Always lead by example.

  • Share to Solve
  • Positive communication and collaboration are key to solving challenges. We focus on solutions, not blame, and work together to overcome obstacles.

  • Grow or Die
  • Embrace change with a growth mindset. What worked yesterday may not work today. Always continue improving.

    Check us out atwww.carcentermi.com

    Note

    This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

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    Community Coordinator • Grand Rapids, MI, US

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