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NOC Engineer

VirtualVocations
Fort Myers, Florida, United States
Full-time

A company is looking for a NOC Engineer to monitor and maintain the operational integrity of its services.Key ResponsibilitiesMonitor system events / alerts and incident reports to ensure maximum service uptimeServe as a first-level escalation point for system-generated events / alerts and user-generated incidentsOwn the incident lifecycle management process and coordinate escalations to appropriate personnelRequired QualificationsExtensive hands-on experience managing high-pressure incidentsDeep infrastructure understanding, including multi-cloud setupProficiency in enterprise monitoring tools (Grafana, Splunk, Jira)Experience with Jira & ServiceNow on report building and ITSM workflowsHands-on experience with scripting and programming languages (Python, Bash, etc.)

13 days ago
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