General Manager
Job Description
Job Description
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations.
The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
PROFITABILITY
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
GUEST
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
PEOPLE
Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
OPERATIONS
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies
Ensures that restaurant upholds operational and brand standards
Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous restaurant management experience
Strong understanding of P&L management & drivers of restaurant profitability
Ability to prioritize own and others’ work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and / or irregular shifts as needed, for proper functioning of the restaurant
- BKC is an equal opportunity employer and we encourage all qualified applicants to apply
General Manager
As the General Manager, you will be responsible for driving profitability for one RaceTrac store and leading up to 45 employees. Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions. Write, implement, and monitor ...
General Manager
Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability.This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountabi...
General Manager
As the General Manager, you will be responsible for driving profitability for one RaceTrac store and leading up to 45 employees. Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions. Write, implement, and monitor ...
General Manager
To lead a team of Restaurant Managers and Team Members in the execution of an excellent Guest experience resulting in increasing Guest counts, sales and MOP growth. Manages all day-to-day restaurant operations with a focus on delivering a great Guest experience; directly supervise and support 3–6 Ma...
General Manager(03267) - 45717 US Highway 27 North
From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. General Job Duties For All Stor...
General Manager(03267) - 45717 US Highway 27 North
From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. General Job Duties For All Stor...
General Manager
The Nothing Bundt Cakes (NbC) Bakery Manager/ Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inve General Manager, Bakery, Leadership, Manager, Tea...
General Manager
The Restaurant General Manager delivers exceptional results through others. Salad Chick Managers invest their time in developing future leaders, creating memorable experiences,. Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results. Coach and motivat...
Assistant General Manager
As an Assistant General Manager, the success of your day, week, month, and year is ultimately in your hands. ...
STORE MANAGER CANDIDATE - 21 and older only - Opelika, AL
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. Dollar General Corporation has been delivering value to shoppers for more ...