Job Title : Work From Home Customer Service Representative
Employer : FedEx
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx’s commitment to excellent customer service.
Key Responsibilities :
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
Qualifications :
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Work From Home Equity/Option Trader
Join our community of seasoned traders, and benefit from ongoing coaching, educational courses, and regular meetings. ...
Ft Customer Care Associate - Work From Home
Up to $60K per year / Medical, dental & vision / 401k match / PTO / Home office, internet & cell phone allowances - As a Customer Care Associate you'll: Respond to all customer contacts in a timely manner and ensure satisfactory resolution while adhering to Potbelly's standards, policies and procedu...
Ft Customer Support Representative - Work From Home
Customer Service / Remote] - Anywhere in U.Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly an...
Ft Customer Support Specialist - Work From Home
Customer Service / Remote] - Anywhere in U.Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helpin...
Ft Student Support Specialist (work From Home)
Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and pr...
Ft Virtual Personal Assistant (work From Home)
Administrative Assistant / Remote] - Anywhere in U.Up to $23 per hour / Benefits - As a Virtual Personal Assistant you'll: Organize communication via emails and phone calls; Provide customer service as first point of contact; Organize meetings, travel, and accommodations; Manage contact lists and or...
Ft Hr Administrative Assistant (work From Home)
Competitive pay / Benefits (Medical-Dental-Vision-Disability-401k) / Generous time off - As an HR Administrative Assistant you'll: Answer and direct departmental emails and phone calls; Process required paperwork for employee transfers, changes in job classification, salary increases, and other rela...
Work From Home Sales: Hiring Immediately
As a Work-from-Home Sales Consultant, you will be responsible for assisting customers in selecting appropriate insurance coverage tailored to their needs. Ability to work independently and manage time effectively in a remote work environment. Your level of success will be determined by several facto...
Ft Customer Service Coordinator (work From Home)
Customer Support / Remote] - Anywhere in U.Up to $48K per year / Multiple positions available - As a Customer Service Coordinator you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e.Provide accurate information and...
Customer Support Specialist - Work From Home
Customer Service / Remote] - Anywhere in U.Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnosti...