Job Description
Job Description
Job Title : Back Counter Parts Specialist
Reports to : Parts Manager
Job Description :
Under the direction of parts manager, provide parts assistance to retail wholesalers and internal customers in a pleasant and timely manner.
Answer parts telephone calls and assist as needed; being proactive to resolve any problems quickly.
- Read catalogs or computer in order to determine replacement part stock numbers and prices.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock or order.
- Fill service departments order from stock or order.
- Communicate with management and staff on all issues.
- Order parts as needed in a timely fashion.
- Issue spare and replacement parts, equipment and expandable items used in maintenance shop.
- Take inventory of parts and equipment and maintain inventory records.
- May drive to pick up incoming stock or pick up and deliver parts to units in other building or locations.
- Submit price and availability forms to service advisors in a timely manner, clearly and completed filled out.
- Know and follow Car Pros systems.
- Treat members of the public in a courteous and non-discriminatory manner.
- Work in cooperative and professional manner with all personnel and conform to the company’s policy and non-discrimination and harassment.
- Maintain and professional demeanor when on the job.
- Perform other tasked as assigned.
Benefits :
Employees (and their families) are eligible for medical, dental, vision, short / long term disability and basic life / AD&D insurance after 60 days of employment.
Car Pros sponsors 80% of basic medical (Kaiser Permanente), dental and vision insurance for employees. Employees pay the additional cost for dependents and any voluntary elections.
Employees can enroll in company’s 401k plan after one year of service. Employees will accrual one-hour personal time off for every 30 hours worked.
Pay : $18 / hr
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