Job Overview
COVID-19 vaccine and booster required.
This is a union position.
Assist the agency with day-to-day functions, which includes a rotation of front desk intake / registration, scheduling, insurance eligibility, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments.
Key Responsibilities
Clinic Intake Responsibilities : Schedule’s medical, dental, behavioral health, and psych appointments and directs calls throughout the agency.
Checks insurance eligibility for all patients scheduled for the following day. Monitors and addresses all faxes that come in daily.
Collects appointment payment and records information in our EMR. Assists with enrolling patients into HSF (Healthy San Francisco) program and MediCal.
Makes follow-up calls for providers; calls to confirm next day’s appointments . Greets and provides superior customer service to patients, guests, clients, and vendors.
Communicates clearly on the phone and accurately takes and delivers messages. Works 2-3 Saturday shifts a year.
Documentation Responsibilities : Performs general administrative tasks; filing, organizing, data entry and billing. Processes patient / client data entry in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Administrative Responsibilities : Manages receipt and routing of agency mail (incoming and outgoing). Manages cash box daily reconciliation.
Assists and directs callers and visitors to appropriate employees and departments. Excels working both independently and in a team-oriented environment.
Orientation, training and assisting of volunteers on certain front desk responsibilities may be assigned.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required Qualifications :
- Prior experience in front desk reception, administrative and / or customer service.
- Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure.
- Strong organizational, interpersonal, listening, speaking and written communication skills.
- Ability to assist callers and visitors in an approachable and welcoming manner.
- Ability to work effectively with all levels and types of employees, management, clients and guests.
- Ability to work cooperatively and effectively as part of a team.
- Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented.
- Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications.
- Experience working with staff and volunteers.
- Excellent attention to detail, ability to work independently and strong organizational skills.
- Commitment to working with diverse communities, including communities of color and LGBTQ+ folks, those experiencing housing insecurities or are homeless, individuals dealing with substance use, HIV / AIDS patients and persons with mental health conditions.
- High School Diploma or GED equivalent.
Desired Qualifications :
- 2 years experience working in a medical front office setting, preferably in a community clinic with medical and / or dental experience.
- Familiarity with other community agencies in the Bay Area to make appropriate referrals.
- Knowledge of Healthy SF access program and One-E-App experience (CAA Certified).
- Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services.
- Bilingual language capacity (Spanish / English).
INDML
Covid-19 vaccine and booster is required for this position. Exemptions are not accepted. We will consider for employment qualified applicants with arrest and conviction records.
Other details
- Pay Type Hourly
- Hiring Rate $20.25
Front Office Coordinator/Clinic Attendant
Under the general supervision of the Center Director or Center Supervisor, the Front Office Coordinator/Clinic Attendant is responsible for ensuring efficient and friendly front office operations including reception, appointment scheduling, patient registration and check-in, telephone operation and ...
Front Desk Coordinator - Vista & Encinitas - 132371
The Front Desk Coordinator conducts registration, insurance, and authorization verification, updating patient demographics, appointment arrival, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, answering multi-line incoming calls, scanning ...
RN - Cardiovascular Intensive Care Unit (CVICU)
Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 20...
(HA3) Front Desk Coordinator-Surgery - 132485
The Front Desk Coordinator performs and coordinates front office patient centered duties, to include, but not limited to, greeting patients, co-pay collection, appointment scheduling, authorizations and referrals. The Front Desk Coordinator performs and coordinates front office patient centered duti...
Medical Assistant (Integrated Care Center)
The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, comp...
Patient Care Coordinator Ii Medical Assistant
High School Diploma or GED equivalent AND one of the following:(1) Certificate of completion or official transcript from a medical assisting program(2) Completion of medical assistant training by a licensed physician or podiatrist(3) Certification as medical assistant through a Medical Board of Cali...
Front Desk Receptionist | SF Castro-Upper Market
LOVE TO HELP OTHERS LOOK AND FEEL FAB? JOIN OUR TEAM AT EUROPEAN WAX CENTER! European Wax Center is the world's leading experts in comfortable, and healthy body waxing! As a Guest Service Associate, you’ll have the drive and dedication to hit the ground running. European Wax Center...
Medicare MDS Coordinator - Burlingame
Under the direction and supervision of the Director of Nursing Services, the Medicare MDS Coordinator is responsible for notifying and coordinating the Interdisciplinary Team (IDT) for MDS assessment completion in accordance with State and Federal regulations. Medicare MDS Coordinator QUALIFICATIONS...
Residency Program Coordinator
It is a full-service acute care facility with more than 575 physicians and 1100 employees who provide high-quality and affordable health care services to the Bay Area to advanced medical practices such as the nation’s first digital cardiac catheterization laboratory innovating orthopedic and spine s...
Medical Assistant/Referrals Coordinator
In accordance with LifeLong Medical Care's commitment to provide and maintain a workplace that is free of known hazards, we have adopted a Mandatory COVID-19 Vaccine Policy to safeguard the health of our employees and their families; our patients and visitors; and the community at large from infecti...