Instructional Designer

Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including : online, virtual instructor-led or in-person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives.

Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners.

Title : Instructional Designer

Compensation Range : $, - $,

Location : Plano, TX (Hybrid)

Purpose of the Job :

Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including : online, virtual instructor-led or in-person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives.

Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners.

What You'll Be Cooking Up :

Project Management (%)

• Gain alignment with cross-functional partners and key stakeholders to influence training strategy.
• Set timelines and work with cross-functional partners to meet key deliverables.
• Manage multiple-moving parts of projects as needed.
• Create and manage full-cycle training project plans incorporating the ADDIE model, including tracking and recognizing key milestones, managing training budget and costs, etc.
• Ensure deliverables are on time, on budget, and meet expectations.
• Partner with outside vendors to deliver projects that meet expectations on time and within cost

Design / Develop Training Solutions (%)

• Leverage ADDIE model to deliver large-scale learning designs.
• Own the design and development of full-cycle training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, instruction, short-form videos, micro-learning, gamification, etc.

that best support the learners’ needs and business needs.

• Leverage storytelling techniques to captivate learners, simplify complex concepts, and enhance comprehension and retention in instructional content.
• Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content.
• Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System.
• Lead the creation, deployment, and continuous improvement of training programs to support the KFC system.
• Manage existing role-based curriculum and components and update as needed.
• Consult with cross functional partners to evaluate their training solutions, and provide expert knowledge that will elevate the effectiveness of those solutions.
• Problem-solve current business issues and creatively identify learning solutions to positively impact business need.

Build Know How (%)

• Serve as instructional design expert on project who challenges the status quo by offering creative solutions.
• Clarify and align on the learning objectives for each project and link to performance.
• Educate cross-functional partners on the roles and accountabilities of training.
• Continually look for ways to improve training design to increase training efficiency and produce top business results.
• Stay up to date on learning industry trends and innovations.
• Curious mind-set with a passion for our restaurants.

Evaluate Effectiveness of Training Initiatives (%)

• Measure, monitor and improve the efficiency and effectiveness of training delivery processes.
• Determine, implement, and evaluate data collected on training effectiveness, including from LRS.

The Ingredients You’ll Need :

• Bachelor’s degree (Instructional Design, Adult Learning, Communications, or similar degree).
• Years of Experience - years of experience in a related training role.
• Understanding the practical application of ADDIE model and adult learning theories and principles.
• Well versed in learning developer software programs and similar programs used to develop content.
• Experience in full scale learning curriculum design and execution at various levels of an organization.
• Demonstrate the ability to effectively navigate ambiguity by adapting to changing priorities, making informed decisions with limited information, and maintaining progress on projects despite uncertainty.
• Proficient in utilizing and managing Content Management Systems (CMS) to organize, update, and deliver instructional content.
• Ability to perform in a fast-paced environment.
• Strategic, forward-thinking, and creative with high standards.
• Desire to continuously learn and innovate.
• Well-organized and self-directed individual with strong project management skills and a team player.
• Strong analytical capabilities with good judgment and strong operational focus.
• Excellent verbal and written communication skills with the ability to make successful presentations to individuals / groups at all levels within the organization.
• Ability to influence various partners, including teammates, cross-functional partners, and other stakeholders.
• Strong follow-up skills and ability to hold accountability at all levels of the organization.
• Strong problem-solving capability to analyze issues and use creativity to identify resolutions.

Perks of the Job :

• Competitive salary and benefits package.
• Opportunity to innovate within a global brand and make a significant impact.
• Collaborative, fast-paced work environment with a focus on professional growth and development.

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