Senior Manager, Product Software (Identity Management)

Who are we?

Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed.

Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions.

We embrace diversity in thought and contribution and are committed to providingan equitable work environmentthat is foundational to our core values as a company and is vital to our success.

Senior Manager, Product Software (Identity Management)

Job Summary

Drives product roadmap prioritization and detailed product definition. Drives delivery of product and features, provides effective written and oral communication to leadership, and drives adoption of software best practices in the team.

Responsibilities

Project and Program Management

Influences and collaborates with stakeholders of larger projects to plan software release calendar for cross-functional projects

Ensures the successful delivery of the projects

Provides overall program management by working with Technical Project Managers and leads across the teams and locations

Influences all stakeholder communications with respective to project status, and budget utilization

Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve

Expected to resolve most issues to closure

Responsible for identifying and mitigating project execution risks

Guide and / or revise project plan to ensure it completely captures all activities and eliminates duplicative efforts

Stakeholder / Customer Engagement

Acts as a technical liaison for customer advisories, co-innovations, and single point of contact for incidents

Management Reporting

Analyzes reports and interprets the data to present to executives on status or recommendation for improvement

Participates in monthly operational reviews of operational performance and roadmap status

Executes against operational KPIs

System Optimization

Utilizes subject matter expertise to influence improvements and make recommendations to internal processes and integrate systems supporting these processes

Resource and Budget Management

Works closely with product engineering managers and technical project managers to track resource allocation and utilization for larger projects

Decisions are guided by policies, procedures and business plans that are agreed upon by upper management

Requests approvals for additional expenses outside of approved budget / headcount

Communicates budget estimates for cross functional projects / programs, and ensures teams execute assigned projects within approved budgets

Manages and / or escalates issues, as needed

Provides input to the annual budget planning process relating to project / support / SW maintenance / Renewals / purchases / etc.

for his / her areas of responsibility

Software Architecture / Design / DevOps

Participates in software architecture, design reviews and DevOps processes of various projects and products

Understands product roadmap and projects infrastructure needs to meet the roadmap

Stakeholder Management

Responsible for driving and influencing senior leadership decision making

Is able to effectively identify appropriate stakeholders

Builds and maintains effective working relationships and partnerships with stakeholders

Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams

Sets and influences stakeholder expectations related to technology initiatives

Responsible for transparent communication to stakeholders related to technology initiatives

System Optimization

Reviews and approves recommendations from Manager, to implement improvements

Manages implementation of approved system improvement recommendations

R&D / Innovation

Drives innovation among the teams, recognizes innovation, and helps communicate new ideas across teams

Process / Policies / Standards

Defines and evangelizes processes, policies and standards across all stakeholders

Measures performance against process goals

Proactively seeks continuous improvement opportunities in process / policies / standards

Road Map / Planning

Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders

Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders

People Management

Provides leadership and direction to the team, through managers

Is accountable for the performance and results of direct reports and maybe a larger or multiple teams

Responsible for succession planning

Responsible for performance management of team members, including disciplinary actions and hire / fire decisions / recommendations

Responsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations

Responsible for talent development, including quarterly conversations, career pathways conversations and individual development / growth plans

Models the Equinix Culture and Values

Review / Approvals / Escalations / Issues Resolution

Monitors and manages support and operational metrics and trends for management areas

Identifies and prioritizes areas for optimization

Senior Manager responsible for identification of significantly impactful / high risk issues, appropriate prioritization, resource assignment and ownership, and overseeing process through closure of issue while ensuring appropriate escalation and visibility to senior management teams

Senior Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations

For more complex and higher risk issues, the manager will draft and support reviews Senior Leadership review cycles

Vendor Management

Manages / leads individual consultants or consulting teams, as assigned

Understands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewals

Reviews and proposes final vendor selections

Manages day-to-day vendor relationships and holds vendors accountable to their deliverables

Resolves vendor issues and escalates as needed

Country / Regional Management

Manages team of local technology professionals in a given country / region

Executes against approved initiatives

Manages technology and / or human resources in a single location, being familiar with local language, law and regulations, as needed

Partners with global technology owners and regional stakeholders, to implement and maintain global technology standards

Manages relationships with regional / functional stakeholders

Defines, presents and obtains leadership approval for local execution strategy, aligned to global standards

Qualifications

3+ years professional experience in a software development leadership role

Bachelor's in Engineering preferred

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are :

San Francisco, CA / Bay Area : $179,000 to $304,000 per year

California (Non-SF / Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state : $172,000 to $293,000 per year

Colorado, Nevada, Rhode Island : $159,000 to $271,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.

Individual pay is based on additional factors including job-related skills, experience, and relevant education and / or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link :

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.

If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.