Call Center Representative (Remote Local Only)

Will be remote, but need to be local to the Portland, OR area!

A large well-known Healthcare Institution is hiring Scheduler / Patient Access Specialist candidates in the Hillsboro, OR area!

Job Description :

• Answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage.
• Confirm, cancel or reschedule appointments as requested.
• Screen requests for emergency care & schedule according to guidelines.
• Relay pertinent information regarding same day appointments to individual facilities according to established guidelines.
• Initiate chart requests for forwarding to providers, for urgent need patients.
• Maintain thorough knowledge of provider scheduling protocols.

Qualifications :

• Aiming for Healthcare / Medical experience preferred but not required
• 1 to 2 years of customer service experience required; call center experience a plus
• High volume of calls experience preferred
• Computer savvy, and able to handle multiple screens
• Epic experience is a plus
• Must have a high school diploma or equivalent

If Interested :

Please apply to the job application!

Note : Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.