Position : Platform Support Engineer, Senior
This company operates a cutting-edge electronic trading platform that focuses on streamlining and enhancing the bond trading process for institutional investors.
By leveraging advanced technology and data analytics, it provides real-time trading insights, greater transparency, and improved liquidity in the corporate bond market.
The platform empowers traders with more efficient tools to execute and manage trades, transforming the way institutional bond trading is conducted.
Location :
- Remote-based role
- Preferred : PST (Pacific Time), though EST (Eastern Time) is also acceptable.
Compensation :
- Base salary of $150,000 - $190,000
- Discretionary bonus
- Full Benefits + 401k match
Key Responsibilities :
- Provide hands-on technical support for the platform, including handling alerts, service crashes, log errors , and troubleshooting .
- Work with tools like Kubernetes, Grafana, and Prometheus to maintain platform stability and performance.
- Automate processes using scripting languages like Python (Bash-only experience is not sufficient).
- Collaborate closely with SRE teams to improve monitoring practices and ensure efficient operations.
- Handle day-to-day platform support tasks, leveraging a DevOps background , but with a focus on support and issue resolution rather than engineering.
- Take ownership of tasks, working independently to solve problems and improve platform functionality.
Technical Requirements :
- Strong experience with Kubernetes .
- Familiarity with monitoring tools and dashboards, particularly Grafana and Prometheus .
- Python scripting skills (multi-language scripting experience preferred).
- Hands-on experience with platform troubleshooting and automation.
Preferred Background :
- Experience in Fintech, banking , or similar industries.
- Familiarity with working in smaller, agile environments , where flexibility and initiative are valued over rigid structures.
- No specific education requirements.
Team Environment :
- The platform support team is currently 3 members strong, with plans to grow to 5.
- The company values individuals who can own their work and drive initiatives, fostering a proactive, hands-on culture.
Why Join :
- Growth and Promotion : After 6+ months , employees can explore internal opportunities and promotions.
- Work in a smaller, dynamic team : You will have the opportunity to make a real impact daily, in an environment that values initiative and hands-on problem-solving.
Master Data Management (MDM) Production Support Engineer (Remote)
Master Data Management (MDM) Production Support Engineer. MDM Production Support Engineer. This position can be located 100% remote within the United States or will be a hybrid work from home schedule with a minimum of three days per week in the office if you are within 50 miles of the new Zions Tec...
Senior Staff Engineer- Observability and Reliability Platform Engineering (REMOTE)
GEICO is seeking an experienced Staff Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. Our Staff Engineer works with our Sr Staff Engineer and Sr. You will help drive our insurance business transformation as we transition from a tradi...
Sr. Cloud Engineer (Google Cloud Platform, Azure, Tool Access & Authentication) - Remote
Our Heart At Work Behaviors™ support this purpose. Cloud Engineer will be a Technical Subject Matter Expert / Individual Contributor accountable for expertise and solution concept creation in the areas of cloud identity access management and authentication methods. Create and propose cloud engineeri...
Support Engineer (Remote - California)
Job Title: Support Engineer (Remote - California). Location: Remote (Based in California). We are a tech company at the forefront of innovation, committed to providing exceptional customer support to clients using our cutting-edge solutions. As a California-based company, we understand the value of ...
Jira Application Support Administrator (100% Remote/Tempo Timesheets)
Jira Application Administrator (100% Remote/Tempo Timesheets). Optomi, in partnership with a large global enterprise company, is seeking a Jira Application Support Analyst to join their team. Support large enterprise customer with a demanding SLA that spans across multiple time zones, countries etc....
Support Engineer (Remote - Colorado)
Job Title: Support Engineer (Remote - New York). Location: Remote (Based in New York). Create detailed support tickets and escalate issues when necessary. Identify recurring issues and work with the engineering team to address them. ...
U.S Citizenship Only - Data Integration Engineer - 100% Remote
Seeking a skilled Data Integration Engineer to collaborate closely with AWS Infrastructure, Site Reliability Engineers (SREs), and Data Engineers. Provide remote and on-site system support, including after-hours on-call support on a rotating basis. Collaborate with operations, vendor support, softwa...
Support Engineer (Remote - Texas)
Job Title: Support Engineer (Remote - Texas). Location: Remote (Based in Texas). We're a rapidly growing tech company that's dedicated to delivering exceptional products and support. As part of our Texas-based, fully remote team, you'll be crucial in helping clients troubleshoot, resolve, and avoid ...
Senior Salesforce Engineer (w/ Jest & Omnistudio)--100% REMOTE
The Senior Salesforce Engineer will have accountability to deliver Sales Cloud functionality within and across the Salesforce Platform, integrations with external systems, and will have exposure to Financial Service, Service, and Marketing Cloud functionality within the platform. Salesforce engineer...
AWS DevOps Engineer 100 % Remote
AWS DevOps Engineer 100% Remote. Well branded industry leading IT Services Firm is seeking a skilled and experienced DevOps AWS Cloud Engineer to join our dynamic team. Design, build, and maintain highly available and scalable infrastructure on AWS cloud platform. AWS certifications like AWS Certifi...