Field Service Technician
General Description / Job Summary :
The Field Service Technician will provide support to the Cardinal Equipment Service Department performing essential mechanical duties and department functions.
This role will be responsible for a wide variety of assignments associated with but not limited to beverage equipment installation, removal, repair, and relocation.
Additional responsibilities include parts and equipment accountability, resource management, customer relations, job site surveys and working closely with customers and co-workers.
This position will require flexibility to work various schedules and travel with overnight lodging likely. Travel will include domestic and international as required.
Primary Duties and Responsibilities :
- Beverage equipment installation, removal, modification, move and repair.
- Parts and Equipment Accountability
- Maintain positive customer and co-worker relationships.
- Record and account for billable time, parts and services related to work assignments.
- Position requires flexibility to work various shifts including days, nights, weekends, and travel as required to include multiple days / nights.
- Book and schedule travel arrangement as required. Complete expense reports per guidelines
- Comply with all Company / DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc.
- Adhere to company policies, guidelines, and safety requirements.
Desired Work Experience :
- Soft drink and draught beer mechanical service experience preferred.
- Basic plumbing and electrical experience preferred.
- Ice Maker experience.
- Basic computer skills
- Valid Drivers’ license and driving record within MVR policy guidelines.
Education Requirements :
- High school diploma or GED required.
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