Position Title : IT - Infrastructure Engineer Sr
Hybrid
Pittsburgh PA OR Cleveland OH OR Birmingham AL OR Dallas TX
Roles and Responsibilities :
Onboarding
Git repository configuration file generation
Midrange requests (ServiceNow)
TLS Certificate requests
Redis Enterprise (RE) deployments
DynaTrace Onboarding requests
Support
BC Events (testing and actual)
ServiceNow incident remediations
ServiceNow Change Requests / CTASKs (typically PROD only)
Assist mnemonics in addressing reported RE-related vulnerabilities on RE clusters / servers
Address FAQs in PNC Redis Group Customers-MT chat channel
Submit RedisLabs Support Requests / Support Packages on behalf of mnemonic
Coordinate mnemonics / RedisLabs Support Account Management meetings (when necessary)
Maintenance and Planning
CL0 designation : fulfillment of required tasks to become CL0
SCR onboarding coordination and support
Research, test and design net-new capabilities
- Potential use of GTMs
- Resolution of missing / broken OS packages due to patching
- Automation of RE software upgrades
Documentation and Reporting
Maintenance of the PNC Redis Group Confluence space
Develop, deploy and maintain reports on the ELK stack
- Redis Enterprise Endpoints Registry
- Redis Enterprise Licenses Report
- RE Clusters Wave Patching Status Report (future use)
Develop a prerequisites validation check script (future use)
Must Have Technical Skills :
- Linux
- Scripting (bash)
- Java / Python or similar
- Infrastructure code - code management
- G.I.T
- Ansible
Flex Skills / Nice to Have :
- Redis administration or development experience
- Agile
Soft Skills :
- Communication
- Leadership
- Mentoring
Education : Education preferred, experience required.
Years of experience : Level 3. 5-7 years.
Screening Questions : N / A
Role Differentiator : Stability with PNC and poised for growth. Opportunity to grow within the company. Exposure to new systems.
Developing items such as cloud. Team is awesome!
Interview Process : 1 step ITV
1 step ITV
1st round - 1 hour technical interview with panel (HM, Leads)
Thanks
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